Street Outreach Worker

Outreach Community Health Centers; Milwaukee (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A community health organization in Milwaukee is seeking a Street Outreach Worker to conduct outreach activities, perform client assessments, and assist clients in accessing essential services such as food and shelter. The ideal candidate will have a high school diploma and experience in outreach or client services. This full-time position offers an opportunity to make a meaningful impact on the lives of unhoused individuals in the community.

Qualifications

• Must have a high school diploma or equivalent.
• Related experience of six to twelve months preferred.

Responsibilities

• Conduct street outreach to identify potential clients.
• Perform face-to-face assessments with clients.
• Assist clients in accessing services and resources.
• Collaborate with case managers to connect clients to resources.

Skills

Client assessment

Knowledge of community resources

Interpersonal communication

Street outreach experience

Education

High school diploma or equivalent

Job description

Join to apply for the Street Outreach Worker role at Outreach Community Health Centers

Overview

Under the direction of the Director of Homeless Services, the Outreach Worker conducts face-to-face assessments with clients and provides appropriate referrals to homeless shelters or short-term case management in alignment with agency policies and procedures.

Essential Duties and Responsibilities

• Conduct street outreach in various settings (streets, under bridges, encampments, meal sites, shelters, and other congregate locations) to identify potential clients.
• Perform face-to-face assessments with clients and determine appropriate referrals.
• Identify new locations where unhoused individuals may be found.
• Assist clients in accessing food, hygiene kits, sleeping bags, and shelter or housing when available.
• Distribute information packets about available services.
• Support clients in connecting with housing, medical and mental health care, legal assistance, benefits, and AODA (Alcohol and Other Drug Abuse) services.
• Refer clients for screenings, assessments, and case management as needed.
• Collaborate with case managers to connect clients to qualified resources.
• Provide referrals and assistance with obtaining Social Security and/or SSI benefits.
• Accurately complete Encounter Forms and enter assessments into the Wisconsin Service Point database.
• Provide transportation to shelters when necessary.
• Participate in the weekly A.M. shift (Fridays, 2:00 a.m. - 10:00 a.m.).
• Complete special projects and maintain required documentation and records.
• Attend mandatory trainings and meetings.
• Report maintenance or service needs for Outreach vehicles.
• Build and maintain collaborative relationships with community partners and agencies.

Education And/or Experience

• High school diploma or equivalent required.
• Six to twelve months of related experience preferred, or an equivalent combination of education and experience.

Additional Requirements

• Outreach Community Health Centers requires employees in certain departments to be fully vaccinated against MMR, Varicella, and Influenza.
• Outreach Community Health Centers, Inc. is an Equal Opportunity Employer

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitals and Health Care

We’re keeping job content focused on the role and requirements, without extraneous boilerplate.