Field Operator

Plum Gas Solutions; Abilene (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Plum Gas Solutions is seeking a Field Technician to support customers both virtually and on-site. You will diagnose, repair, and maintain natural gas processing equipment, ensuring continuous operation and client satisfaction.

The role requires travel, up to 25%, with some international training opportunities, and adherence to safety programs. You will collaborate with the technical team to resolve issues and document activities.

Qualifications

• High school diploma or GED or three years of relevant work experience.
• One or more years of experience working with gas processing equipment.
• Proven experience as a Field Technician or in a related role.

Responsibilities

• Provide field technical service and customer support across gas processing equipment.
• Perform preventive maintenance on pressure regulation systems and related equipment.
• Troubleshoot issues, diagnose complex problems with the technical support team.
• Assist remote monitoring and maintain service records and parts inventory.
• Travel up to 25%, including potential international travel to Canada for training.
• Complete safety training and provide client training on equipment operation.

Skills

Troubleshooting

Customer interaction

Education

High school diploma or GED

Associate’s degree in engineering technology (preferred)

Job description

Responsiblewithproviding virtual and on-site operational and technical support using their knowledge of natural gas processing equipment. The field technician collaborates with customers, performs mechanical repairs, and will troubleshoot operational issues with natural gas equipment, among other duties. They are the first point of contact for customers seeking technicalassistanceover the phone,email,or onsite to ensure continuous operation of the Company’s field equipment. Travel may berequired, depending on home location, and may occasionally include international travel.

Responsibilities andDuties

• Provide technical service and customer support in the field, including mobilization/demobilization and operation and maintenance of natural gas pressure regulation systems, conditioning equipment, compressors, CNG trailers and other gas equipment as needed
• Perform monthly,quarterly,and annual preventative maintenance on natural gas pressure regulation systems according to defined procedures
• Collaborate with the technical support team to diagnose and resolve complex issues
• Perform routine inspections and preventive maintenance toidentifypotential issues
• Customer Serviceand Reporting-collaborate with customers to understand their needs and respond to their inquiries
• Assistin remote monitoring and troubleshooting
• Maintain spare parts and equipment inventory
• Keep detailed time sheets and work orders to ensureaccuratebilling to customers
• Document service and maintenance activities, including service reports, parts usage, and equipment records
• Demonstrate the ability and willingness to travel up to 25% of the time or more, including international travel to Canada for training
• Complete all mandatory safety training and adhere to the Company’s Health & Safety Program
• Provide technical training and guidance to clients on equipment operation and maintenance
• Other duties as assigned

RequiredEducation andExperience

• High school diploma or GED, or three (3) years of relevant work experience
• One (1) or more years of experience working with gas processing equipment
• Proven experience as a Field Technician or in a related role

PreferredEducation andExperience

• Associate’s degree in engineering technology or a related field
• Ability to work outdoors in a variety of weather conditions, including heat, cold, rain, wind, and snow

PhysicalDemands

• Must be able to stand, walk, bend, crouch, reach, and climb for extended periods of time
• Ability to lift, carry, push, and pull materials and equipment upto 50lbson a regular basis
• Frequent use of hands and arms tooperatetools, equipment, or controls
• Ability to safely navigate uneven terrain, various outdoor surfaces, and occasional obstacles
• Visual and auditory ability toidentifypotential hazards andoperateequipment safely
• May require prolonged periods of driving or operating machinery
• 25%

Other duties

Pleasenote thatthis job description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that arerequiredoftheteam memberfor this job. Duties,responsibilitiesand activities may change at any time with or without notice.