Field Operations Training Coordinator, Bureau of Emergency Field Operations

NYC Department of Health and Mental Hygiene; New York (NY); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Premium-free health insurance

Public sector pension

Work From Home policy

Employee wellness program

Job summary

The NYC Department of Health and Mental Hygiene is seeking a Training/Instructional Design professional to design and manage emergency field operations training programs. You will coordinate delivery, stay current with trends, and work with planners to align programs with response plans.

You will develop evaluation frameworks and lead facilitator recruitment and training. Ideal candidates have 1–2 years in training or instructional design and experience in emergency management, with strong

Qualifications

• Master’s degree in emergency management, public health, disaster management, emergency preparedness/administration, public administration, or related field with 1 year of related experience.
• Bachelor’s degree with 2 years of professional experience in the listed areas, or a satisfactory equivalent combo.
• Minimum of 1 year of full-time professional experience in emergency preparedness/management or related field.

Responsibilities

• Design and develop emergency field operations training programs and materials.
• Coordinate and manage delivery of training programs.
• Maintain understanding of training trends and best practices.
• Collaborate with planners and stakeholders to keep programs up to date with response plans.
• Develop and implement a training program evaluation framework.
• Monitor employee performance and compliance to training programs.
• Serve as lead facilitator and recruit/train facilitators.
• Support facilitator evaluation initiatives.
• Serve in an emergency role for public health events as needed.
• Participate in bureau-led drills and exercises.

Skills

Training experience

Emergency management

Writing and communications

Public speaking and facilitation

Problem solving

LMS familiarity

Education

Master’s degree in emergency management / public health / related field

1 year of professional experience in emergency preparedness/management

Tools

Articulate360

Samaritan LMS

Job description

OEPR’s work focuses on promoting and protecting public health through emergency preparedness and response; and recognizes that social inequities negatively impact our efforts to maintain and improve the health of NYC during and after a disaster. With these inequities in mind, OEPR is also working to improve its application of a social justice and racial equity lens to its emergency preparedness and response work. OEPR’s employees are expected to align their work with OEPR’s efforts to combat the harmful effects of systemic injustices on communities and work towards the most equitable post-disaster public health outcomes possible.

Duties Will Include But Not Be Limited To

• Design and develop emergency field operations training programs and associated materials.
• Coordinate and manage the delivery of training programs.
• Maintain a keen understanding of training trends, techniques and best practices.
• Work closely with the emergency field operations planners and external stakeholders to ensure training program is up to date and complies with current response plans.
• Assist in the development and implementation of a training program evaluation framework.
• Monitor employee performance and compliance to training programs.
• Serve as lead facilitator for all trainings and spearhead facilitator recruitment, onboarding and engagement.
• Assist in the development and implementation of a facilitator evaluation program.
• Serve in an emergency role for a public health emergency, as needed.
• Participate in Bureau-led emergency drills and exercises.

Preferred Skills

• 1-2 years of training experience or instructional design and development
• 1-2 years of experience working in emergency management
• Exceptional writing, communications and interpersonal skills
• Excellent presentation, group facilitation and public speaking abilities
• Ability to work well under pressure while maintaining accuracy and efficiency
• Creative and strategic problem-solving capabilities
• Experience working in emergency management
• Familiarity with LMS platforms such as Articulate360 and Samaritan

Why You Should Work For Us

• Benefits: City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program and
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

PUBLIC HEALTH EMERGENCY PREPAR - 06853

Minimum Qualifications

• Master’s degree from an accredited college in emergency management, public health, disaster management, emergency preparedness/administration, public administration, or related field and one (1) year of satisfactory full-time professional experience in one or a combination of the following area(s): emergency preparedness planning/management, emergency medical services, fire or public safety, law enforcement, homeland security, public health, mental health, environmental/occupational health and safety or a related specialized area; or
• A baccalaureate degree from an accredited college and two (2) years of satisfactory full-time professional experience in one of the areas described in “1” above; or
• A satisfactory equivalent combination of education and experience. However all candidates must have a minimum of one (1) year of satisfactory full-time professional experience in one of the areas described in “1” above.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.