Field Operations Technician - Locating

Intermountain Infrastructure Group, LLC; Fort Snelling Unorganized Territory (MN); On-site; USD 38,000 - 48,000; Full time

Job summary

Intermountain Infrastructure Group, LLC is seeking an entry-level Field Operations Technician I to work on-site, supporting fiber network operations through basic installation, maintenance, and locating tasks. The role emphasizes developing foundational technical skills and safe field practices while handling routine and emergency maintenance of equipment and fiber cables.

Responsibilities include basic fiber locating, installation assistance, site surveys, and documentation of field conditions,

Qualifications

• Basic understanding of fiber optic networks or telecom infrastructure.
• Familiarity with hand tools, test equipment, and safety practices.
• Ability to read basic network diagrams and maps.
• Strong willingness to learn and develop technical skills.
• Valid driver’s license and ability to work in the field environment.

Responsibilities

• Perform basic fiber locating and utility marking using standard tools (e.g., locators, OTDR assistance).
• Assist in fiber installation, splicing, and testing under supervision (as applicable).
• Own all route and shelter management to meet operational and SLA standards/requirements.
• Support troubleshooting of simple connectivity issues.
• Conduct site surveys and document field conditions.
• Maintain accurate records of field work and asset locations.
• Follow all safety standards and operational procedures.
• Support senior technicians during maintenance and service calls.
• Be available 24x7x365 as required.

Skills

Fiber optics basics

Hand tools & safety

Read network diagrams

Willingness to learn

Driver’s license

Tools

OTDR

OPM

OLS

VFL (red laser)

Fiber test kits

Continuity tester

Network cable tester

Job description

The Field Operations Technician I is an entry-level position, working on-site and responsible for supporting fiber network operations through basic installation, maintenance, and locating tasks, with a focus on developing foundational technical skills and safe field practices. Duties will include routine and emergency maintenance of equipment and fiber optic cables; scheduled and emergency locating, conducting site visits, and conducting shelter inspections. The Field Operations Technician should possess technical skills, be a good communicator, and pay meticulous attention to detail, with the ability to diagnose and resolve problems, mitigate risk, and enhance and sustain client relations.

Responsibilities:

• Perform basic fiber locating and utility marking using standard tools (e.g., locators, OTDR assistance)
• Assist in fiber installation, splicing, and testing under supervision (as applicable)
• Own all route and shelter management- ensure they are upheld to operational and SLA standards/requirements.
• Support troubleshooting of simple connectivity issues
• Conduct site surveys and document field conditions
• Maintain accurate records of field work and asset locations
• Follow all safety standards and operational procedures
• Support senior technicians during maintenance and service calls
• Be available 24x7x365 as required.

Required Skills & Qualifications:

• Basic understanding of fiber optic networks or telecom infrastructure
• Familiarity with hand tools, test equipment, and safety practices
• Ability to read basic network diagrams and maps
• Strong willingness to learn and develop technical skills
• Valid driver’s license and ability to work in the field environment

Experience:

• 1–2 years in telecom, construction, utilities, or related field

Physical Requirements:

• Ability to lift and carry heavy equipment
• Lift, push, and pull up to 50–75 lbs. regularly (e.g., ladders, cable spools, tools)
• Frequent bending, kneeling, crouching, and crawling
• Perform installations in tight or confined spaces (crawl spaces, trenches, underground vaults)
• Manual dexterity and hand-eye coordination
• Handle fiber optic cables and perform precise splicing, termination, and testing
• Use small tools and electronic testing equipment
• Standing and walking for extended periods
• Work long shifts on job sites, often on uneven terrain
• Working in various environmental conditions
• Extreme heat and cold
• Rain, snow, wind
• Dust, mud, and outdoor elements
• Good vision (corrected or uncorrected)
• Ability to distinguish colors (critical for fiber color-coded cables)
• Read technical diagrams, labels, and test equipment displays
• Ability to work in confined and hazardous spaces
• Enter manholes, vaults, and tight utility areas safely
• Follow confined-space safety procedures when required
• Use of personal protective equipment (PPE)
• Wear hard hats, safety glasses, gloves, harnesses, and other gear for extended periods
• Ability to work extended hours, overtime, or on-call shifts as needed to support project timelines and network outages.

Driving requirements:

• Operate company vehicles for extended periods
• Load/unload equipment frequently during the workday
• Maintain driving record and safety standards in compliance with company guidelines
• Physical stamina and endurance
• Perform repetitive tasks throughout the day
• Maintain productivity in physically demanding conditions

Testing and Troubleshooting Tools Required:

• Optical Time Domain Reflectometer (OTDR)
• Optical Power Meter (OPM)
• Light Source (OLS)
• Visual Fault Locator (VFL / red laser)
• Fiber test kits (combined OPM + light source)
• Continuity tester
• Network cable tester (for copper ethernet when needed)
• This position requires frequent field visits, which may involve travel, working in various weather conditions, and on construction sites

*Equal Opportunity Statement: Intermountain Infrastructure Group, LLC complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail]

*Offers of employment will be made conditionally pending successful completion of background and MVR check.