Field Operations Specialist

Shifters; Washington, Northern (District of Columbia, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Shifters is seeking a hands-on Field Operations Specialist to support deployment, operation, and demonstration of our autonomous robotic systems. You will work with engineering teams, customers, and partners to ensure systems are ready for real-world missions, combining technical execution with field testing and feedback.

You’ll troubleshoot in demanding environments, train end users, coordinate field activities, and represent Shifters during customer engagements.

Qualifications

• Experience in field operations, robotics, unmanned systems, or defense tech.
• Proven troubleshooting and problem-solving under time pressure.
• Ability to work independently and make sound decisions in dynamic environments.
• Willingness to travel extensively within the US and internationally.

Responsibilities

• Prepare, operate, and maintain robotic systems during field tests, demos, and deployments.
• Plan and execute field activities, including system setup and mission prep.
• Train and support customers and end users in safe operation of systems.
• Troubleshoot mechanical, electrical, software, and communication issues in the field.
• Coordinate with engineering, product, and integration teams before and during activities.
• Document field performance and feedback for internal teams.
• Represent Shifters professionally during customer engagements and events.
• Maintain equipment readiness and accurate operational records.

Skills

Field operations experience

Robotics / unmanned systems

Troubleshooting under time pressure

Independent work and decision making

Strong communication skills

Travel readiness

Driver's license

Authorization to work in the United St

Tools

ROS familiarity

Job description

About the Role

We’re looking for a hands-on Field Operations Specialist to support the deployment, operation, and demonstration of Shifters’ autonomous robotic systems.

You’ll work directly with our engineering teams, customers, and operational partners to ensure our systems are ready for real-world missions. This role combines technical execution, customer interaction, field testing, and structured operational feedback.

If you are comfortable working with advanced technology in demanding environments, solving problems in real time, and representing the company in front of customers, this role is for you.

Responsibilities

• Prepare, operate, and maintain robotic systems during field tests, demonstrations, customer evaluations, and deployments
• Plan and execute field activities, including system setup, operational checks, mission preparation, and post-operation review
• Train and support customers and end users in the safe and effective operation of Shifters’ systems
• Troubleshoot mechanical, electrical, software, communication, and system-level issues in the field
• Coordinate closely with engineering, product, and integration teams before and during field activities
• Document field performance, operational feedback, technical issues, and lessons learned
• Translate customer and end-user feedback into clear, actionable input for internal teams
• Maintain equipment readiness, configuration control, and accurate operational records
• Represent Shifters professionally during customer engagements, exercises, conferences, and demonstrations
• Support domestic and international field activities as required

Requirements

• Experience in field operations, robotics, unmanned systems, defense technology, or another hands-on technical environment
• Strong technical aptitude and the ability to learn and operate complex robotic systems
• Proven troubleshooting and problem-solving skills under time and operational pressure
• Ability to work independently and make sound decisions in dynamic environments
• Strong communication and presentation skills
• Ability to engage confidently with technical teams, operational personnel, and senior customer stakeholders
• Willingness and ability to travel extensively throughout the United States and internationally, as required
• Ability to work outdoors and in varied operational environments
• Valid driver’s license
• Authorization to work in the United States

Good to Have

• Prior U.S. military service, particularly in a technical, operational, reconnaissance, robotics, EOD, engineering, or unmanned-systems role
• Experience operating UGVs, UASs, robotic platforms, or other unmanned systems
• Experience conducting customer training, operational demonstrations, or field evaluations
• Experience working with the U.S. Department of Defense, government agencies, or defense contractors
• Current or previously held U.S. security clearance
• Familiarity with ROS-based systems, tactical communications, sensors, or payload integration

Why Join

• Work directly with advanced robotic systems built for real-world missions
• Help shape products through direct operational experience and customer feedback
• Collaborate closely with multidisciplinary engineering and operations teams
• Take ownership of work that can reduce human exposure in dangerous environments