Field Operations Specialist

Shelby American, Inc.; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading company as a Service Coordinator, overseeing landscape maintenance across numerous sites. You will manage Contract Partners and ensure service excellence while enjoying a comprehensive benefits plan and a competitive salary. If you have a background in landscape maintenance and management, this role offers the opportunity for autonomy and career growth.

Benefits

Comprehensive benefits plan

401(k) plan

Weekly car allowance

Paid Time Off

11 Paid company holidays

Qualifications

• Minimum of two years professional commercial landscape maintenance experience required.
• Minimum of two years in the hiring and management of landscape contractor personnel.
• Must pass an MVR, background, and drug test.

Responsibilities

• Coordinate service levels at approximately 300 sites.
• Conduct inspections and maintain communication with Contract Partners.
• Hire and manage Contract Partners to ensure service quality.

Skills

Landscape maintenance

Irrigation

Fertilization

Snow management

Job description

Description

SUPERCHARGE your career here at Powerhouse!

Why Powerhouse:

• Comprehensive benefits plan with multiple plan options for medical and dental.
• Vision, HSA, Voluntary Life, FSA, Dependent Care and additional voluntary benefits
• Company paid long term disability and life insurance.
• 11 Paid company holidays.
• Paid Time Off
• 401(k) plan
• Weekly car allowance of $117.31 per week

What YOU will do:

• Responsible for coordinating the service levels at the sites in your geographic area with our customers and Contract Partners. You would have a portfolio of approximately 300 sites.
• Contract Partner and site responsibility for key or high maintenance locations and/or sites in your area including inspections each month with the goal of seeing all sites once per quarter. Quality Service Inspectors would also be in your market doing inspections so that all sites are seen once every 60 days.
• Initiate contact with our Contract Partners to ensure they understand our Scope of Work, business requirements and how the Exterior Services team operates.
• You would be responsible for hiring Contract Partners for relinking sites and help source Contract Partner’s locally if need be. You would have the autonomy to hire and terminate Contract Partner’s if needed to correct service levels for our customers. Our Procurement Team would be responsible for linking new business and organic growth in your area.
• Meet with Contract Partners and customers on site as needed to ensure that service levels and/or requests from customers are being met. This could be site, DM or Regional Level.
• Identify potential quality problems at customer sites and recommend corrective/preventative actions.
• Measure potential customer sites and report inventories to the corporate office as preparation for proposal submission.

What YOU bring:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Minimum of two years professional commercial landscape maintenance experience required including landscape, irrigation, and fertilization. Snow management experience is required dependent upon geographic territory.
• Minimum of two years in the hiring and management of landscape contractor personnel
• Must pass an MVR, background, and drug test.

Equal Opportunity Employer/Disability/Veterans