Field Operations & Service Manager

arrowexterminators; Stonecrest (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Company-paid life insurance

Job summary

Arrow Exterminators is seeking a full-time Service Manager to oversee all aspects of Service Center operations, including revenue, sales, profit, HR activities, training, and compliance. The role ensures uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values.

The position offers a company vehicle and a comprehensive benefits package including 11 holidays, retirement options, health coverage, and life insurance.

Qualifications

• Industry experience preferred.
• Demonstrated leadership abilities.
• Effective verbal and written communication.
• Conflict resolution skills.
• Operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, PowerPoint).
• Proven track record in achieving sales results.
• Proven ability to multitask.
• Strong organizational skills.
• Basic math skills.
• Ability to pass licensing/certification exams.
• Able to work a 40-hour week; after-hours availability.
• Possess current Driver's License.

Responsibilities

• Oversee Service Center operations including revenue, sales, profit, HR activities, training, and compliance.
• Ensure uncompromised service to customers and team members, aligned with Vision and Core Values.
• Coach, train, and support technicians; provide field coverage as needed.
• Assist Branch Manager in achieving monthly performance goals.

Skills

Leadership

Communication

Conflict resolution

Multitasking

Organizational skills

Math skills

Sales results

Paycom

PestPac

Outlook

Excel

PowerPoint

Driver's license

Education

High school diploma or equivalent

College preferred

Tools

Paycom

PestPac

Applicant Pro

Outlook

Word

Excel

PowerPoint

Job description

Arrow Exterminators is seeking a full-time Service Manager to oversee all aspects of Service Center operations, including revenue, sales, profit, HR activities, training, and compliance. The role ensures uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values.

The position offers a company vehicle and a comprehensive benefits package including 11 holidays, retirement options, health coverage, and life insurance.