Field Operations & Sales Specialist - Cleaning and Restoration

ZipRecruiter; Keller (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A dynamic cleaning and restoration company is looking for a Field Operations & Sales Specialist to lead daily operations in carpet cleaning and water restoration. The ideal candidate will ensure high standards of service while managing and training teams. This hands-on role involves direct customer interaction and operational oversight, contributing to the company's growth and success.

Benefits

Competitive Salary

Training & Development

Bonus based on performance

Company parties

Free food & snacks

Free uniforms

Opportunity for advancement

Health Benefit Options

Qualifications

• 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.

Responsibilities

• Oversee daily operations of carpet cleaning and water restoration departments.
• Train and mentor team members on techniques and safety procedures.
• Ensure compliance with OSHA regulations and maintain documentation.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Education

IICRC Certification

OSHA 30 Certification

Tools

Xactimate

Job description

Job DescriptionJob DescriptionBenefits:

• Competitive salary
• Training & development
• Bonus based on performance
• Company parties
• Free food & snacks
• Free uniforms
• Opportunity for advancement

Role: Field Operations & Sales Specialist - Cleaning and Restoration

Benefits and Perks

• Competitive Salary
• Fast Paced Environment
• Health Benefit Options

Job Summary:
Voda Cleaning and Restoration is seeking a dedicated and experienced Field Operations & Sales Specialist to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration teams. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. This role requires a hands-on approach, as they will also need to step into the field to assist with jobs when necessary, providing top-tier customer service.

Field Operations & Sales Specialist - Cleaning and Restoration Responsibilities:

• Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety
  standards.
• Manage and schedule teams for efficient execution of water restoration, carpet cleaning,
  and related services.
• Conduct quality control inspections to ensure adherence to IICRC standards and
  company protocols.
• Perform field work as necessary, assisting teams with carpet cleaning and restoration
  jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use,
  ensuring they stay up-to-date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper
  documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication,
  addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue
  growth, and monitor key performance indicators.
• Assist in developing and implementing new procedures to streamline operations and
  improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are
  readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including
  work orders, client records, and billing information.

Qualifications

• Certifications:
  • IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
    • WRT (Water Restoration Technician)
    • CCT (Carpet Cleaning Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • OSHA 30 Certification.
• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.

Company Overview
An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!