Field Operations & Sales Specialist - Cleaning and Restoration

Myvodafranchise; Keller (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Operations & Sales Specialist to lead their Carpet Cleaning and Water Restoration teams. This role combines hands-on fieldwork with management responsibilities, ensuring projects meet safety standards and customer satisfaction. The ideal candidate will have extensive experience in the cleaning and restoration sector, showcasing their leadership and organizational skills. Join a rapidly growing company committed to excellence and sustainable practices, where your contributions will directly impact the quality of service delivered to clients. If you are passionate about making a difference in the industry, this opportunity is perfect for you.

Benefits

Competitive salary

Training & development

Bonus based on performance

Company parties

Free food & snacks

Free uniforms

Opportunity for advancement

Qualifications

• 3-5 years in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.

Responsibilities

• Oversee daily operations of carpet cleaning and water restoration departments.
• Train and mentor team members on techniques and safety procedures.

Skills

Team Management

Customer Service

Organizational Skills

Communication Skills

Hands-on Problem Solving

Education

IICRC Certification

OSHA 30 Certification

Tools

Xactimate

CRM Systems

Job description

Field Operations & Sales Specialist - Cleaning and Restoration

Join to apply for the Field Operations & Sales Specialist - Cleaning and Restoration role at Voda Cleaning & Restoration.

Benefits:

• Competitive salary
• Training & development
• Bonus based on performance
• Company parties
• Free food & snacks
• Free uniforms
• Opportunity for advancement

Job Summary:

Voda Cleaning and Restoration is seeking a dedicated and experienced Field Operations & Sales Specialist to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration teams. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards. This role requires a hands-on approach, as they will also need to step into the field to assist with jobs when necessary, providing top-tier customer service.

Responsibilities:

• Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety standards.
• Manage and schedule teams for efficient execution of water restoration, carpet cleaning, and related services.
• Conduct quality control inspections to ensure adherence to IICRC standards and company protocols.
• Perform field work as necessary, assisting teams with carpet cleaning and restoration jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use, ensuring they stay up-to-date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication, addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue growth, and monitor key performance indicators.
• Assist in developing and implementing new procedures to streamline operations and improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including Work Orders, Client Records, And Billing Information.

Qualifications:

• Preferred Certifications:
• IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
• WRT (Water Restoration Technician)
• CCT (Carpet Cleaning Technician)
• AMRT (Applied Microbial Remediation Technician)
• OSHA 30 Certification.
• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.

Company Overview:

An opportunity to join one of the fastest growing cleaning and restoration businesses in the United States. Voda Cleaning and Restoration is a premier provider in the cleaning and restoration industry, known for delivering exceptional services across residential and commercial sectors. With a commitment to excellence and a focus on sustainable practices, Voda utilizes the latest technologies and techniques to ensure optimal results. Our team of certified professionals is dedicated to restoring safety and beauty to environments affected by water, fire, and mold damage, ensuring customer satisfaction through every step of the process.

Apply now!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Voda Cleaning and Restoration Corporate.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Consumer Services