Field Operations Pro – Parking Enforcement & Support

airgarage.com; Atlanta (GA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Comprehensive health coverage

401(k) retirement plan

Mileage reimbursement

Job summary

AirGarage is seeking a Field Operations Specialist to be the boots-on-the-ground presence at parking lots and garages in Atlanta, GA. You will verify payments via the Space Force app, patrol assigned locations, and guide customers through the payment process while ensuring a smooth experience.

This on-site, part-time role requires a valid driver's license, reliability, and the ability to work across multiple sites. Compensation is hourly with benefits coordinated through TalentBurst.

Qualifications

• Experience in customer service, security, or parking operations is a plus, but not required, we'll train you on our tools and processes.
• Ability to be on your feet for several hours outdoors in a working parking lot or garage.
• Own a modern smartphone with a reliable data plan to operate Space Force. Reliable transportation to your location is required.
• Strong time-management skills and the ability to work independently, without direct on-site supervision.
• A positive, professional attitude when engaging with customers and property stakeholders.
• 18+ years of age and authorized to work in the USA.

Responsibilities

• Patrol: Regularly walk your assigned lot(s) or garage(s) on foot to check on parked vehicles (you won't be moving any cars).
• Multi-location coverage: Provide coverage across multiple locations within your assigned area, as needed. A valid driver's license is required.
• Scan & verify: Use AirGarage's Space Force app on your smartphone to scan license plates and verify active payment.
• Citation management: Issue citations to vehicles that haven't paid through the app, and leave a physical notice on the vehicle when needed. In some markets, you may also immobilize (boot) repeat violators.
• Customer guidance: Help customers understand how to pay, walking them through the app as needed.

Skills

Customer service

Security

Parking operations

Reliability

Professionalism

18+ years of age

Tools

Space Force

Job description

AirGarage is seeking a Field Operations Specialist to be the boots-on-the-ground presence at parking lots and garages in Atlanta, GA. You will verify payments via the Space Force app, patrol assigned locations, and guide customers through the payment process while ensuring a smooth experience.

This on-site, part-time role requires a valid driver's license, reliability, and the ability to work across multiple sites. Compensation is hourly with benefits coordinated through TalentBurst.