Field Operations Pro — On-Site Patrol & Payments

Airgarage,-Inc.; Durham (NC); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Mileage reimbursement

Job summary

AirGarage is seeking a Field Operations Specialist to join its on-site team in Durham, NC. You will patrol parking lots and garages, verify payments with Space Force, issue citations when needed, and ensure every customer has a smooth, secure experience.

You'll cover multiple locations as required, carry a valid driver's license, and work nights or weekends. The role emphasizes independence, reliability, and a professional attitude, with training provided for our tools and processes.

Qualifications

• Experience: Previous experience in customer service, security, or parking operations is a plus, but not required, we'll train you on our tools and processes.
• Physical requirements: Ability to be on your feet for several hours at a time, outdoors, in a working parking lot or garage environment.
• Tools: You must own a modern smartphone with a reliable data plan to operate our enforcement software (Space Force). Reliable transportation to and from your assigned location(s) is also required.
• Reliability: Strong time-management skills and the ability to work independently, without direct on-site supervision.
• Professionalism: A positive, professional attitude when engaging with customers and property stakeholders.
• Legal: 18+ years of age and authorized to work in the USA.

Responsibilities

• Patrol assigned lots or garages on foot and verify payment.
• Provide multi-location coverage within the assigned area; maintain valid driver's license.
• Scan license plates and verify active payment using Space Force app.
• Issue citations for unpaid payments and leave notices; boot violators in some markets.
• Help customers understand how to pay and use the app.

Skills

Customer service

Security

Parking operations

Time management

Independence

Professionalism

Legal: 18+

Tools

Space Force app

Job description

AirGarage is seeking a Field Operations Specialist to join its on-site team in Durham, NC. You will patrol parking lots and garages, verify payments with Space Force, issue citations when needed, and ensure every customer has a smooth, secure experience.

You'll cover multiple locations as required, carry a valid driver's license, and work nights or weekends. The role emphasizes independence, reliability, and a professional attitude, with training provided for our tools and processes.