Field Operations Manager: Retail Execution Lead

Driveline Retail Merchandising, Inc.; Phoenix (AZ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K with Company match

Employee Assistance Program

Prescription Drug Discounts

Employee Discounts

Job summary

Driveline Retail Merchandising, Inc. in Phoenix, AZ is seeking a Field Operations Manager to oversee heavy project program execution and quality controls within a client or geographic area.

You will recruit, hire, train, and manage Project Supervisors and hourly staff, ensuring training on Driveline platforms and meeting client standards. Key duties include cost control, relationship building with clients and store managers, rapid issue resolution, and frequent travel to ensure performance and

Qualifications

• Bachelor’s Degree in Marketing, Management, or related field preferred or equivalent supervisory/management experience
• 1 – 2 years of retail or field operations experience with retail and marketing experience or retail environment exposure
• Firm understanding of retail merchandising practices

Responsibilities

• Maintain knowledge of all active client programs in assigned areas
• Oversee Project Supervisors and hourly staff to meet Driveline standards
• Manage team productivity, time management, and project costs
• Control costs including drive time, mileage, overtime and expenses to meet budgets
• Build relationships with Driveline clients and store management
• Resolve client issues within 24 hours
• Recruit, hire, train, and retrain Project Supervisors regularly
• Ensure staff are trained on Driveline’s platforms and reporting requirements
• Staff projects per scope and financial parameters
• Oversee and manage travel for staff
• Assess and manage temporary labor as needed
• Work stores with Supervisors and staff, day and overnight shifts
• Communicate with Supervisors and staff via email and logs
• Follow HR protocols and Code of Business Conduct
• Maintain a safe working environment
• Perform other duties as needed

Skills

Troubleshooting

Organizational skills

Independent work

Communication skills

Driver's license

Auto insurance

Customer relations

Education

Bachelor’s Degree in Marketing, Management, or related field

1–2 years retail/field operations experience

Retail merchandising practices

Job description

Driveline Retail Merchandising, Inc. in Phoenix, AZ is seeking a Field Operations Manager to oversee heavy project program execution and quality controls within a client or geographic area.

You will recruit, hire, train, and manage Project Supervisors and hourly staff, ensuring training on Driveline platforms and meeting client standards. Key duties include cost control, relationship building with clients and store managers, rapid issue resolution, and frequent travel to ensure performance and