Field Operations Manager — Multi-Site Leader (80–90% Travel)

Bulk Express Transport; Goldston (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

Bulk Environmental & Industrial is seeking a Field Operations Manager to lead transfer station operations, manage staffing, safety, and client relations. The role involves daily travel across sites and ensuring adherence to company standards and environmental compliance.

The candidate will oversee hiring decisions, conduct pre-hire tests for heavy equipment operators, and drive continuous improvement across stations while coordinating with leadership.

Qualifications

• High School Diploma or GED is required.
• Two years of transfer station experience.
• One year of management experience.
• Knowledge of heavy equipment machinery.
• Knowledge of transfer station operations.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Manage and schedule all employees at the designated transfer station(s).
• Make hiring decisions for operators at the transfer station(s); conduct pre-hire tests with heavy equipment to confirm candidates have the necessary skills to operate machinery.
• Conduct disciplinary action meetings and write up employees when necessary.
• Manage a team of employees that includes Operators, Tipper Operators, and Tarpers.
• Distribute workload to operators to ensure operations run smoothly and without delay.
• Inspect heavy equipment to ensure it is working properly; report any technical or mechanical issues.
• Ensure safety guidelines are being followed correctly.
• Maintain relationships with clients and site/plant managers; resolve any grievances they may have.
• Complete a standardized 12-point inspection checklist at each site (e.g., traffic flow, signage, debris, driver conduct).
• Conduct weekly safety audits at each site; ensure compliance with PPE, vehicle procedures, spill protocols.
• Responsible for ensuring compliance with Customer safety rules at the different sites.
• Flag and correct noncompliance within 24 hours, escalating to the Director of Operations if unresolved.
• Randomly audit gross vehicle weight and ticket accuracy — minimum 5 audits per week.
• Maintain a rolling log of discrepancies for KPI tracking and operator performance evaluation.
• Evaluate transfer station throughput, ingress/egress efficiency, and tipping protocols.
• Identify and report inefficiencies in load cycles, yard congestion, or equipment staging.
• Conduct routine site check-ins with key customers, especially on high-volume or complaint-prone routes.
• Address minor service issues in real time; provide feedback to internal teams with context and resolution deadline.
• Assess field team conduct, tone, and presentation — report to the Director of Terminal Operations weekly.
• Identify high-potential field staff and recommend ride-along or supervisory training opportunities.
• Submit weekly summary reports including: top 3 risks observed; compliance scores by location; operational trends and recommended adjustments.
• Perform other duties as assigned.

Skills

Leadership

Staff management

Transfer station operations

Safety compliance

Communication skills

Education

High School Diploma or GED

Job description

Bulk Environmental & Industrial is seeking a Field Operations Manager to lead transfer station operations, manage staffing, safety, and client relations. The role involves daily travel across sites and ensuring adherence to company standards and environmental compliance.

The candidate will oversee hiring decisions, conduct pre-hire tests for heavy equipment operators, and drive continuous improvement across stations while coordinating with leadership.