Field Operations Manager

City of Sugar Land, TX; Sugar Land (TX); On-site; USD 87,000 - 101,000; Full time

Benefits offered by this job

Health insurance from day 1

TMRS pension with 2:1 city match; 457b

Paid holidays and leave

Wellness programs and EAP

Career development opportunities

Job summary

The City of Sugar Land, TX is seeking a Field Operations Manager in the Utilities Department. You will lead a team managing water distribution, wastewater collection and revenue metering with focus on preventive maintenance and public safety.

Responsibilities include budgeting, staffing, regulatory compliance and emergency readiness, with opportunities for professional development within our organization.

Qualifications

• Minimum 5 years of progressive supervisory experience in water distribution/meters.
• Municipal experience is a plus.
• Valid Texas Class C Driver's License required; TCEQ Class D Water Operator License or ability to obtain within six months.

Responsibilities

• Manage construction, operations, repair and preventive maintenance of the City’s water distribution, revenue metering and wastewater collection systems.
• Recruit, hire, onboard and manage field staff’s training, performance and development.
• Assign and direct staff and contractors’ work priorities to meet division programs within service levels.
• Ensure field work complies with applicable regulatory requirements and procedures.
• Manage the division’s operating budget in compliance with city policies.
• Supervise inventory of resources including tools, vehicles, and equipment.
• Serve as an essential employee before, during and after emergencies.
• Schedule, direct and coordinate first responder staff during emergencies when on-call.
• Performs other duties as directed by the Director.

Skills

Supervisory experience

Water distribution knowledge

Metering operations knowledge

Regulatory compliance

Education

Bachelor's degree or higher

Job description

Field Operations Manager

The City of Sugar Land is seeking an experienced Field Operations Manager in the Utilities Department.

As a Field Operations Manager, you’ll lead and support a team of dedicated field professionals while directing programs that strengthen water distribution, wastewater collection, and revenue metering operations. This is an opportunity to make a visible impact through preventive maintenance, innovative process improvements, responsive repairs, customer service, and public safety initiatives—all while protecting public health, infrastructure, and our environment.

What We Offer

• A competitive Medical, Dental, and Vision insurance package with coverage starting Day 1
• TMRS pension with 2:1 city match; 457(b) options
• Paid holidays, vacation, and paid parental leave
• Wellness programs, mental health resources, and an EAP
• Grow your career with professional development programs, training opportunities, and career advancement through our Gold Standard People Development Division.

What We Pay

The Field Operations Manager is an exempt position with a starting salary of $87,485 - $100,609 annually.

What You’ll Do as the Field Operations Manager:

• Manage construction, operations, repair and preventative maintenance of the City’s water distribution, revenue metering and wastewater collection systems
• Recruit, hire, onboard and effectively manage assigned field staff’s training, performance and professional development
• Assign, direct and manage assigned staff and contractors’ work priorities and standards to accomplish division programs within designated service levels
• Ensure field work complies with all applicable federal, state and local regulatory requirements and procedures
• Manage division’s current fiscal year operations and maintenance budget, in compliance with City policies and procedures
• Manage division’s inventory of assigned resources, to include tools, vehicles, heavy machinery, spare parts, equipment, uniforms and supplies
• Serve as an essential employee before, during and after an emergency or disaster (REQUIRED)
• During emergencies, while serving (on a rotating basis) as an on-call manager, schedule, assign and direct first responder staff, in accordance with City and departmental policies and procedures.
• Performs any other duties and responsibilities as directed by the Director or their designee.

What You Bring:

Formal Education:

• High school or General Equivalency Diploma is required. Bachelor’s degree in Civil Engineering, Environmental Engineering, Environmental Science, Construction Management, Public Administration, Business Administration, or a related field, is preferred.

Relatable Work Experience:

• A minimum of 5 years of progressive supervisory experience related to water distribution and/or metering operations is required.
• Municipal experience is a plus.

Training (License and/or Certification):

• Valid Texas Class “C” Driver’s License is required
• TCEQ Class "D" Water Operator License or able to obtain within six months of hire.

Additional Information

The citizens of Sugar Land depend on City employees before, during and after an emergency or disaster to provide or restore essential public services for the health, safety and quality of life for our community. In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.

Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.

The City of Sugar Land is an equal Opportunity employer.