Field Operations Leader — Path to General Manager

iFOAM Insulation; Alpharetta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

iFOAM of Alpharetta is expanding its operations team and seeking an Operations Manager to lead day-to-day field operations and guide technicians and crew leads. The role starts hands-on and grows into a General Manager position as the fleet expands.

Responsibilities include team leadership, field oversight, job verification, estimating readiness, customer service, equipment management, and SOP ownership. Travel within the service area is required.

Qualifications

• High School Diploma or GED; vocational/technical degree in a construction-related field preferred.
• 4+ years of construction operations, project management, or field supervision experience, including 2+ years under a licensed general contractor (with verifiable documentation).
• 4+ years directly leading and managing crews of field employees in construction.
• Able to read and understand construction drawings, plans, as well as site and safety specifications.
• Valid driver’s license, clean driving record
• Willingness to adapt and grow through hands-on experience.

Responsibilities

• Team Leadership & Talent Development: Source, hire, train, coach, and mentor technicians and crew leads on proper techniques, safety, customer service, and SOP compliance. Facilitate regular Toolbox Talks, tech ride-alongs, and check-ins to build high-performing teams.
• Field Oversight & Technical Support: Maintain high field visibility to supervise technicians and subcontractors. Troubleshoot complex installs, perform job site spot-checks, and ensure compliance with building codes and safety regulations to minimize accidents.
• Job Verification & Performance Tracking: Review daily job checklists against bids and equipment data, sign off daily, and escalated metric, yield, or quality discrepancies to leadership with corrective action plans. Present operating KPIs at weekly leadership reviews.
• Estimating & Operations Readiness: Scope and estimate complex jobs, review sales bids, coordinate scheduling with the Sales Administrator, and ensure daily crew prep, equipment readiness, and material stocking.
• Customer Service & Communication: Foster a Customer First environment by serving as the primary field point of contact for builders, superintendents, and homeowners. Discuss options, trade-offs, and resolve issues or complaints promptly.
• Equipment & Inventory Management: Own preventive maintenance and equipment readiness (e.g., Graco Reactors, pumps, generators, rigs) against machine hours. Manage inventory par levels, perform daily load-outs, conduct vehicle inspections, and minimize equipment downtime.
• Administration & SOP Ownership: Own field SOPs (site safety, checklists, verification, site prep, close-out). Approve timecards in ServiceTitan in compliance with wage and hour laws, protect company property, and travel throughout the service area as needed.

Education

High School Diploma or GED

Vocational/technical degree in construction

Tools

ServiceTitan

Spreadsheets

Job description

iFOAM of Alpharetta is expanding its operations team and seeking an Operations Manager to lead day-to-day field operations and guide technicians and crew leads. The role starts hands-on and grows into a General Manager position as the fleet expands.

Responsibilities include team leadership, field oversight, job verification, estimating readiness, customer service, equipment management, and SOP ownership. Travel within the service area is required.