Field Operations Lead - Multi-Location Parking (On-Site)

AirGarage Inc.; Charlottesville (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Comprehensive health coverage

401(k) plan

Mileage reimbursement

Job summary

AirGarage is seeking a Field Operations Specialist in Charlottesville to be the boots-on-the-ground presence at parking facilities. You will patrol sites, verify payments, and help ensure a smooth customer experience while on-site through TalentBurst as the employer of record.

You’ll use Space Force on a smartphone to scan plates, verify payments, and guide customers through the app. Some locations may involve light maintenance and you will report to local managers and uphold safety standards.

Qualifications

• Experience in customer service, security, or parking operations desired.
• Ability to stand for several hours outdoors in parking lots.
• Own a modern smartphone with data plan and Space Force app.
• Reliable transportation to locations.
• Excellent time-management and ability to work independently.

Responsibilities

• Patrol assigned lot(s) or garage(s) on foot to check parked vehicles.
• Provide multi-location coverage within the assigned area.
• Scan license plates and verify active payment with Space Force app.
• Issue citations for unpaid vehicles and leave notices; boot where applicable.
• Guide customers on how to pay using the app.

Skills

Customer service

Security

Parking operations

Time management

Independence

Professionalism

Tools

Space Force app

Smartphone

Job description

AirGarage is seeking a Field Operations Specialist in Charlottesville to be the boots-on-the-ground presence at parking facilities. You will patrol sites, verify payments, and help ensure a smooth customer experience while on-site through TalentBurst as the employer of record.

You’ll use Space Force on a smartphone to scan plates, verify payments, and guide customers through the app. Some locations may involve light maintenance and you will report to local managers and uphold safety standards.