Field Operations Dispatcher

Schlumberger; Dickinson (ND); On-site; USD 55,000 - 75,000; Full time

Job summary

SLB is seeking a Field Operations Dispatcher to join our Williston, ND or Dickinson, ND team. You will assign and optimize delivery routes, coordinate with drivers and sales, and manage urgent requests while maintaining safety and accuracy.

This role requires strong organizational skills, SAP familiarity, and the ability to adapt to changing priorities. Expect standard hours with potential overtime to meet customer demands.

Qualifications

• Requires a secondary diploma or equivalent plus 1–3 years of experience.
• Strong organization and time management skills are required.
• Proficient computer skills including email and Microsoft Office.
• Analytical and problem-solving ability is essential.
• Ability to interact politely and professionally with customers and coworkers.
• Excellent communication skills to present information to managers, clients, and customers.
• Adherence to safety policies and proactive safety behavior is expected.
• Ability to work beyond 40 hours as needed to meet business demands.

Responsibilities

• Assign daily routes for operation delivery team based on open customer orders.
• Plan daily routes for 3–5 days in advance to optimize efficiency and on-time deliveries.
• Prioritize and resolve issues encountered by Specialists during routes.
• Coordinate emergency and short lead time requests and adjust routes accordingly.
• Communicate with sales and work with digital teams to improve routing applications.
• Remain flexible to shifting customer priorities and manage stress and emergencies.
• Review past schedules to identify deviations and prevent recurrence.
• Maintain accurate records of proof of deliveries and bills of lading.
• Identify obstacles to delivery routes and collaborate with leadership to resolve them.
• Collaborate with management to improve dispatch processes and systems.

Skills

Organization

Time management

Analytical thinking

Problem solving

Customer interaction

Effective communication

Safety compliance

Ms Office proficiency

Education

Secondary diploma

Associate degree or higher (preferred)

Tools

SAP

Job description

Field Operations Dispatcher

Location: Williston, ND or Dickinson, ND.

Full time

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration.

What’s in it For You:

• You will join a growing company offering competitive pay and benefits
• Access to best-in-class resources, tools, and technology
• Opportunity for a long term, advanced career path
• A culture that values safety first, including training and personal protection

What You Will Do:

• Assign daily routes for operation delivery team (Operations Specialists/Drivers) based on open customer orders.
• Plan daily routes for 3 to 5 days in advance to ensure more efficient routes are created while ensuring customer deliveries are completed on time.
• Prioritize, and resolve issues encountered by Specialists during the daily routes to ensure customer requirements are met.
• Coordinate emergency and short lead time requests, adjusting routes as needed.
• Communicate to sales counterparts any issues with meeting customer requirements. Work with digital team to create, modify and improve routes to maximize and improve efficiency, and the development and utilization of applications.
• Demonstrate flexibility by being able to adapt to constant shift in customers’ priorities due to the nature of the business and competitive environment.
• Review previous schedules for deviations and determine how future deviations can be prevented.
• Be able to deal with stressful conditions and emergencies.
• Maintain accurate records and reports of proof of deliveries, bill of landing to ensure timely payment and identify areas for improvement.
• Identify potential obstacles to delivery routes and communicate with leadership to resolve. Examples include driver shortages, product supply, and equipment issues.
• Collaborate with the management team to identify areas for improvement in dispatch processes, procedures, and systems, and contribute to their enhancement.
• Act swiftly and decisively during emergency situations, coordinating the dispatch of specialists and effectively communicating with clients to mitigate potential risks and minimize downtime.

Position Details:

• Location: Williston, ND or Dickinson, ND
• Work week and shift: Monday – Friday 8am – 5pm (subject to change and may fluctuate as needed)

Minimum Qualifications:

• Typically requires a secondary diploma, or equivalent, plus one to three years
• of experience.
• Organization and time management skills
• Basic math skills, Proficient computer skills, including email, Microsoft Office, etc.
• Analytical and problem-solving ability
• Interact politely and professionally with customers and/or coworkers
• Ability to effectively present information and respond to questions from managers, clients, and customers
• Follow all safety policies and company-wide safety requirements; encourage action assuring safe behavior; confront unsafe behavior and conditions proactively and positively
• Work in excess of 8 hours per day and 40 hours per week, as required to meet business needs
• No immigration sponsorship offered for this role (US Only)

Physical Demands:

• Must be able to pass a drug screen

Preferred Qualifications:

• Associate degree or higher
• 5 years of experience in an administrative role preferred.
• Extensive knowledge in SAP

About ChampionX

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century.

We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.

For more news and information, visit SLB.com

Follow us on Facebook at @WeAreSLBGlobal, LinkedIn: SLBGlobal, or Instagram at @SLBGlobal.

Our Commitment to Diversity and Inclusion

We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century.

We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there.

For more news and information, visit SLB.com (https://www.championx.com/) .

Follow us on Facebook at @WeAreSLBGlobal (https://www.facebook.com/WeAreSLBGlobal/) , LinkedIn: SLBGlobal (https://www.linkedin.com/company/slbglobal/) , or Instagram at @SLBGlobal (https://www.instagram.com/slb_global)