Field Operations Associate - $25.10/hr

Stryker; Hanover (MD); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Wellbeing program

Tobacco cessation program

HSA/FSAs

401(k) plan

ESPP

Short-term disability

Job summary

Stryker in Hanover, MD is seeking a Field Operations Associate to compile and inspect kits for compliance with specifications and usage, collaborating with distribution, sales, and warehouse teams to expedite deliveries and resolve discrepancies.

Requirements include 2+ years’ experience, a high school diploma or equivalent, a valid driver’s license, and the ability to lift up to 50 lbs. The role runs Monday to Friday, 10am–6:30pm, with on-call rotation.

Qualifications

• 2+ years of experience in a field operations/warehouse environment.
• High School diploma or equivalent.
• Meet requirements of all customer credentialing.
• Valid Driver’s license with a good driving record.
• Ability to lift, push, pull and carry up to 50 lbs.
• Ability to work flexible hours, including weekends/evenings as needed.
• Participate in on-call rotation schedule.

Responsibilities

• Inspect products and keep records of damaged/defective/shortages/expired items.
• Check inventory records for availability of requested products.
• Compile and inspect incoming/outgoing kits for compliance with specifications and usage.
• Clean and maintain supplies, tools, equipment, and storage areas for safety compliance.
• Coordinate with distribution, sales, shipping, warehouse, or carriers to expedite deliveries.
• Investigate customer complaints and track service levels to resolve discrepancies.
• Collaborate with internal resources for alternative product obtainment.
• Organize and manage stock received from multiple sources.

Skills

Experience

Flexible hours

On-call rotation

Education

High School diploma or equivalent

Customer credentialing requirements

Job description

What You Will Do -

As a Field Operations Associate, you will compile and inspect incoming/outgoing kits for compliance with specifications and usage.

• Inspect products and keep record of damaged, defective, shortages of, movement of and expired products using computer systems


• Check inventory records to determine availability of requested products


• Compile and inspect incoming/outgoing kits for compliance with specifications and usage


• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations


• Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries


• Investigate customer complaints and track service levels/problem solve any discrepancies.


• Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments)


• Organize, retrieve, or place goods from/into stock received via multiple sources

Shift: Monday - Friday 10am-6:30pm

What You Will Do -

As a Field Operations Associate, you will compile and inspect incoming/outgoing kits for compliance with specifications and usage.

• Inspect products and keep record of damaged, defective, shortages of, movement of and expired products using computer systems


• Check inventory records to determine availability of requested products


• Compile and inspect incoming/outgoing kits for compliance with specifications and usage


• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations


• Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries


• Investigate customer complaints and track service levels/problem solve any discrepancies.


• Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments)


• Organize, retrieve, or place goods from/into stock received via multiple sources

Required -

What you need -

• 2+ years’ experience


• High School diploma or equivalent


• Meet requirements of all customer credentialing


• Valid Driver’s license with good driving record


• Ability to lift, push, pull and carry up to 50 lbs


• Ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed


• Participate in on-call rotation schedule

Preferred -

• Warehouse/Inventory Control experience in a demanding and fast-paced environment

25.10/hr

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.

Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance.

Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.

Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.