Field Operations Admin & Onboarding Specialist

Driven Services; Midland (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Driven Services, LLC seeks a Midland Field Admin to provide administrative and operational support for the Midland field office. You will coordinate field processes, manage resources, onboarding, training, and maintain records across systems.

This role offers growth through developmental projects and exposure to safety-focused field operations; you will work with supervisors and field personnel to ensure continuity and efficiency.

Responsibilities

• Serve as the primary point of contact and coordinator for the one-call notification process.
• Ensure all one-call requests are received, logged, and routed to the appropriate field personnel in a timely manner.
• Monitor compliance with one-call requirements and maintain accurate records of all submissions.
• Follow up on outstanding or incomplete one-call tickets and escape? issues as needed.
• Maintain up-to-date knowledge of one-call regulations and company procedures.
• Manage and coordinate lodging assignments for field employees, including new hires and traveling personnel.
• Maintain a current lodging roster and track occupancy, availability, and assignment changes.
• Communicate lodging details to employees in advance of their start date or travel.
• Coordinate with vendors, property managers, or hotels as needed to confirm reservations and resolve issues.
• Ensure cleaning agencies are timely and performing required duties.
• Ensure lodging records are accurate and updated in the appropriate system(s).
• Oversee inventory of office equipment and supplies for the Midland field office.
• Monitor stock levels and submit purchase requests or orders to maintain adequate supply.
• Receive, organize, and distribute incoming equipment and supplies.
• Track equipment assignments and condition, flag items in need of repair or replacement.
• Maintain organized storage areas and ensure equipment is properly labeled and accounted for.
• Assist in coordinating the issuance of Personal Protective Equipment (PPE) and required tools/equipment to all new hires prior to or on their first day.
• Maintain a detailed tracking log of all PPE and equipment issued, including item type, quantity, condition, and employee name/ID.
• Conduct equipment check-ins and check-outs; document returns and assess condition upon departure.
• Ensure all new hires receive the correct PPE per their role requirements and applicable safety standards.
• Report discrepancies, shortages, or damaged equipment to the appropriate supervisor.
• Assist in the coordination and facilitation of new hire orientation sessions for Midland field employees.
• Prepare orientation materials, packets, and checklists in advance of each new hire start date.
• Guide new hires through the orientation process, ensuring all required steps are completed and documented.
• Coordinate with supervisors and department leads to schedule role-specific training as needed.
• Track orientation and training completion; maintain records in the appropriate system(s).
• Ensure and oversee insurance enrollment processes and paperwork.
• Collect and submit completed insurance enrollment forms within required deadlines.
• Maintain confidential records of insurance documentation in compliance with company policy.
• Enter and maintain accurate employee and operational data across various company systems and programs (e.g., Rippling, spreadsheets, internal databases).
• Ensure data is entered in a timely manner and meets accuracy standards.
• Perform routine audits of records to identify and correct errors or outdated information.
• Generate reports from systems as requested by supervisors or management.
• Maintain confidentiality and data integrity in all system entries.
• Accept and complete assigned projects designed to build operational knowledge, leadership skills, and cross-functional competency.
• Approach projects with initiative, accountability, and a commitment to delivering quality results.
• Communicate project status updates to the assigned supervisor on a regular basis.
• Apply learnings from projects to improve day-to-day administrative processes where applicable.
• Demonstrate growth and development through project outcomes and feedback.
• Maintain a professional, organized, and service-oriented approach in all interactions.
• Communicate proactively with supervisors, field personnel, and new hires.
• Adhere to all Driven Services policies, procedures, and the DRIVEN Way standards.
• Maintain confidentiality of employee information and sensitive company data at all times.
• Demonstrate reliability, flexibility, and a willingness to support the team as needs evolve.
• Continuously seek opportunities to improve processes and add value to the Midland field operation.

Job description

Driven Services, LLC seeks a Midland Field Admin to provide administrative and operational support for the Midland field office. You will coordinate field processes, manage resources, onboarding, training, and maintain records across systems.

This role offers growth through developmental projects and exposure to safety-focused field operations; you will work with supervisors and field personnel to ensure continuity and efficiency.