Field Network Technician – Data/Video Tech, 80% Travel

Pavlov Media Inc; Dallas (TX); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental, Vision starting day 1

401K with company match

Health and Flexible Spending Account

Life and AD&D, Spousal Life, ChildLife

Educational and professional reimburse

Short- and long-term disability

Job summary

Pavlov Media Inc in Dallas, TX is seeking a Field Technician to assist with installation, support, and troubleshooting of property network infrastructure in the DallasFort Worth area. This onsite role requires traveling up to 80% of the time and involves a diverse mix of data and video network work.

You will analyze problems, implement repairs, and coordinate with Pavlov Medias NOC to resolve trouble tickets.

Qualifications

• Minimum 2 years deployment experience in data and/or video, LVC, fiber installations, and/or construction management.
• Minimum 2 years of experience troubleshooting networking issues.
• Experience with grounding, Cat5, fiber optics, LAN/WAN networks.
• Minimum 2 years of experience with Microsoft Word, Excel, and Outlook.
• Familiarity with video techniques, application and installation of hardline distribution, satellite installations, RF distribution, CATV, QAM, HDTV, SMATV or other video technologies.
• Current Drivers License.

Responsibilities

• Travel to assigned sites to perform outside plant work and network troubleshooting.
• Maintain a customer first attitude to ensure customer satisfaction.
• Share information and provide feedback to internal teams on a consistent basis.
• Field calls, emails, and work orders from Pavlov Media HQ.
• Work with Pavlov Media NOC to resolve trouble tickets within assigned market.
• Demonstrate effective troubleshooting skills and the ability to use them.
• Understand network diagrams and other technical manuals.
• Assist with upkeep on network documentation and product training materials.
• Ensure that network quality meets Pavlov Media standards.
• All other duties as assigned.

Skills

Deployment experience

Networking troubleshooting

Grounding and cabling

LAN/WAN knowledge

MS Word/Excel/Outlook

Video tech familiarity

Valid Drivers License

Tools

LVC cabling tools

Fiber optics installation

Job description

Pavlov Media Inc in Dallas, TX is seeking a Field Technician to assist with installation, support, and troubleshooting of property network infrastructure in the DallasFort Worth area. This onsite role requires traveling up to 80% of the time and involves a diverse mix of data and video network work.

You will analyze problems, implement repairs, and coordinate with Pavlov Medias NOC to resolve trouble tickets.