Field MFP Specialist & Copier Support Lead

Milner, Inc.; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A prominent business technology solutions provider based in Miami, FL, is seeking a Production Copier Technician. This role involves providing expert technical support and troubleshooting for Multi-Function Printers, as well as leading product training sessions. The ideal candidate will have a strong technical background and excellent communication skills. Join a diverse and innovative team committed to optimizing business technology solutions.

Qualifications

• Extensive experience in servicing and troubleshooting related devices.
• Ability to explain technical concepts clearly to non-technical audiences.
• Strong knowledge of print and scan features.

Responsibilities

• Diagnose and resolve complex technical issues for designated products.
• Conduct advanced troubleshooting and repair for products.
• Lead training sessions for internal teams and customers.

Skills

Problem-solving skills

Excellent communication

Technical support expertise

Understanding of network connectivity

Education

High School education or equivalent

Advanced technical training or certification

Tools

Microsoft Suite

Fiery Systems

Job description

A prominent business technology solutions provider based in Miami, FL, is seeking a Production Copier Technician. This role involves providing expert technical support and troubleshooting for Multi-Function Printers, as well as leading product training sessions. The ideal candidate will have a strong technical background and excellent communication skills. Join a diverse and innovative team committed to optimizing business technology solutions.