Field Merchandising Lead

TruX Retail Partner; Westbrook (ME); On-site; USD 22,000 - 33,000; Full time

Job summary

TruX Retail Partner is seeking a Team Captain to lead daily merchandising projects across assigned stores. The role directs Retail Merchandisers, coordinates tasks, and serves as the primary contact for store-level execution, emphasizing safety, planogram accuracy, timely completion, and professional retailer relations.

The Team Captain will guide teammates, review instructions and planograms, and ensure compliant execution while fostering a respectful, accountable work environment across field

Qualifications

• 1+ year of progressive experience in retail operations, merchandising, or a related field preferred.
• Prior experience training peers or leading small teams preferred.
• Ability to read and follow planograms, written instructions, diagrams, and project checklists.

Responsibilities

• Lead daily merchandising reset activities and assign tasks based on project instructions, store conditions, team capabilities, and timing requirements.
• Demonstrate merchandising techniques and provide hands-on coaching to Retail Merchandisers to support accurate, consistent execution; review planograms and instructions before and during execution.
• Monitor work quality, productivity, safety, and progress; correct issues and elevate barriers when needed.
• Serve as day-to-day store contact for project coordination; communicate with store personnel and ensure standards are met.
• Complete or validate photographs, checklists, time records, and project reports; communicate staffing and equipment needs to the Territory Supervisor.
• Promote teamwork and professional conduct; support colleagues and learners.
• Identify supply or equipment needs and communicate issues that could affect quality, safety, or completion.
• Follow policies, client instructions, safety procedures, and timekeeping procedures; record hours accurately.

Skills

Retail operations

Merchandising

Peer training

Team leadership

Planograms reading

Education

High school diploma or equivalent

Job description

TruX Retail Partner is seeking a Team Captain to lead daily merchandising projects across assigned stores. The role directs Retail Merchandisers, coordinates tasks, and serves as the primary contact for store-level execution, emphasizing safety, planogram accuracy, timely completion, and professional retailer relations.

The Team Captain will guide teammates, review instructions and planograms, and ensure compliant execution while fostering a respectful, accountable work environment across field