Customer Service Specialist — Stable Schedule & Growth

Molly Maid; Charlottesville (VA); On-site; USD 20,664 - 1,102,080; Full time

Benefits offered by this job

Paid time off

401k company match

Paid training

Job summary

Molly Maid is seeking a full-time Customer Service Representative in Charlottesville, Virginia. This role involves engaging with customers via phone, booking services, and ensuring their satisfaction with a focus on professionalism. The position offers a guaranteed minimum wage of $15.00 per hour, with potential earnings up to $800.00 weekly through incentives. Benefits include paid time off, training, and a positive work environment. Candidates should possess strong communication skills and attention to detail.

Qualifications

• Energized when talking with customers over the phone.
• Ability to get along well with different types of people.
• Pride in attention to detail and completing tasks well.
• Comfortable with a computer and technology.

Responsibilities

• Answer phone calls and book estimates for customers.
• Engage with customers in a friendly and professional manner.
• Identify customer needs and resolve concerns.
• Promote teamwork and a positive workplace culture.

Skills

Customer engagement

Interpersonal skills

Attention to detail

Time management

Bilingual English/Spanish

Tools

Microsoft Office

Job description

Molly Maid is seeking a full-time Customer Service Representative in Charlottesville, Virginia. This role involves engaging with customers via phone, booking services, and ensuring their satisfaction with a focus on professionalism. The position offers a guaranteed minimum wage of $15.00 per hour, with potential earnings up to $800.00 weekly through incentives. Benefits include paid time off, training, and a positive work environment. Candidates should possess strong communication skills and attention to detail.