Field Lead: Exterior Cleaning Crew Chief

Shine of Carmel; Carmel (IN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Shine is seeking a Field Lead to manage a 2-3 person crew and oversee residential and commercial exterior cleaning projects in Carmel, IN. You will load the van, set up equipment, supervise the crew, and ensure high-quality service from start to finish.

You will communicate with customers on-site, address concerns, complete post-job checklists, and maintain equipment and inventory. A valid license and ability to lead are essential for this full-time role.

Qualifications

• Valid driver’s license with a clean driving record.
• Ability to lift 50+ lbs, work on ladders, and operate outdoors in all weather conditions.
• 1+ year of exterior cleaning, trades, or similar field service experience preferred.
• Strong communication skills and a professional customer-facing manner.
• High reliability — punctual, consistent, and accountable.
• Ability to lead and set the pace for a crew.

Responsibilities

• Lead a 2-3 person crew on daily residential and commercial service jobs.
• Manage van loading, equipment setup, and job site organization.
• Deliver high-quality window cleaning, pressure washing, soft washing, and gutter cleaning.
• Communicate professionally with customers on-site and address any concerns.
• Complete post-job confirmation checklist before leaving any job site.
• Maintain vehicle cleanliness, equipment condition, and supply inventory.
• Train and mentor junior technicians on technique and safety protocols.
• Operate Housecall Pro for job tracking, job notes, and customer communication.

Skills

Leadership

Communication

Reliability

Customer-facing

Tools

Housecall Pro

Job description

Shine is seeking a Field Lead to manage a 2-3 person crew and oversee residential and commercial exterior cleaning projects in Carmel, IN. You will load the van, set up equipment, supervise the crew, and ensure high-quality service from start to finish.

You will communicate with customers on-site, address concerns, complete post-job checklists, and maintain equipment and inventory. A valid license and ability to lead are essential for this full-time role.