Field Laboratory Representative

Dominion Diagnostics; Dover (NH); On-site; USD 21,000 - 30,000; Part time

Job summary

Dominion Diagnostics, LLC in Dover, NH is seeking a Field Laboratory Representative to assist with urine collection and patient information entry. The role involves packaging and shipping specimens to the lab, maintaining supply inventories, and delivering excellent customer service in a collaborative team environment. The position runs Monday through Friday from 8a to 11a, onsite at the laboratory.

Qualifications

• Punctuality and dependable attendance.
• Exceptional customer service skills to ensure a positive experience for clients and patients.
• Excellent written and verbal communication abilities., particularly in a healthcare setting.
• Basic computer/data entry skills, including common applications and email use.
• Ability to stand for long periods and perform light physical tasks as part of daily duties.

Responsibilities

• Facilitate urine and blood sample collection while following policies and completing order entry tasks.
• Maintain inventory of sampling supplies and reorder as needed.
• Ensure accuracy in all documentation and data entry into the requisition system.
• Follow HIPAA and compliance policies and work effectively with lab professionals.
• Provide superior customer service and assist patients and clients professionally.

Skills

Punctuality

Customer service

Communication

Data entry

PC skills

Physical stamina

Team player

Job description

Description

About Dominion Diagnostics

Dominion Diagnostics provides clinical drug monitoring solutions, actionable clinical information and innovative support services to a variety of medical specialties. Dominion Diagnostics is committed to ongoing research, discovery and development of diagnostic solutions that advance patient care and improve treatment outcomes.

Dominion Diagnostics was founded in 1997 by a group of scientists with a special interest in Addiction Medicine. The founders recognized clinical quantitative urine drug testing as one of the most objective diagnostic tools in patient treatment. Over time, they assembled a body of professionals that embraced the opportunity to help healthcare providers deliver a higher standard of medical care. Go to www.dominiondiagnostics.com for more information.

Job Title and Overview: Field Laboratory Representative (FLR)

This role is a critical part of the quantitative drug testing analysis performed by Dominion Diagnostics. You will be responsible for collecting urine from patients, entering patient information into the electronic requisition form and packaging and shipping all specimens to the laboratory for the purpose of analysis.

Schedule:

Monday-Friday 8a-11a

The FLR will perform the following duties while delivering superior customer service:

• Facilitate the collection of urine and blood samples while following departmental policies and complete all required order entry tasks.
• Maintain inventory of sampling supplies and ordering as needed.
• Maintain a high level of accuracy in all documentation.
• Follow established HIPAA and compliance policies.
• Must work efficiently with a team of laboratory professionals.

Requirements

Candidates who wish to apply for this opportunity should possess the following requirements:

• Punctuality and dependability with consistent attendance.
• Exceptional customer service skills to ensure a positive experience for our clients and patients.
• Exceptional communication abilities, both written and verbal, as well as the ability to remain calm and professional under pressure, while maintaining a friendly and helpful demeanor.
• Basic computer/data entry skills and knowledge, including proficiency in common applications such as Microsoft Office, email communication, and the internet.
• Must be able to stand for long periods of time. Physical activities include frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting and squatting.

Dominion Diagnostics is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.