Field Laboratory Rep.

Dominion Diagnostics; Colorado Springs (CO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

Paid time off

Life insurance

Disability insurance

Education reimbursement

Pet insurance

Annual bonus

Employee Assistance Program

Job summary

Dominion Diagnostics, a nationwide provider of clinical urine and blood drug testing and monitoring, invites an office-based role in Colorado Springs. You will support client communications, maintain documentation, and ensure compliance with HIPAA policies.

Ideal candidates bring strong Excel/Office skills, professional demeanor, and the ability to work independently in a fast-paced environment. We offer medical, 401(k), PTO, education reimbursement, and bonus eligibility.

Qualifications

• Professional appearance and demeanor.
• Effective written and spoken communication with clients and staff.
• Excellent customer service skills.
• Strong computer skills: Excel, Teams, MS Office.

Responsibilities

• Maintain inventory of sampling supplies and order as needed.
• Label specimens accurately and complete documentation.
• Prepare and package specimens for transport to the lab.
• Follow HIPAA, infection control, and safety policies.
• Work collaboratively with laboratory staff.
• Ensure collection areas are clean and stocked.

Skills

Customer service

Communication

Time management

Microsoft Office

Tools

Excel

Teams

Microsoft Office

Job description

Our Company

Dominion Diagnostics is the premier provider of comprehensive clinical quantitative urine and blood drug testing, medication monitoring, and support services nationwide. Serving hundreds of clients in a variety of medical specialties, we provide actionable information to improve patient care and medical outcomes in the treatment of Chronic Pain and Addiction Medicine.

Description

Dominion Diagnostics is the premier provider of comprehensive clinical quantitative urine and blood drug testing, medication monitoring, and support services nationwide. Serving hundreds of clients in a variety of medical specialties, we provide actionable information to improve patient care and medical outcomes in the treatment of Chronic Pain and Addiction Medicine. www.dominiondiagnostics.com

Our Core Values

• Integrity
• Accountability
• Accuracy

We have several employee recognition programs and were awarded Best Places to Work in RI for the past 4 years in a row prior to being recognized as a Great Place to Work for the third consecutive year in March 2026. As well as Great Place to Work in Health Care for 2024 and 2025. https://www.greatplacetowork.com/certified-company/7079445

Excellent Benefits

• medical, dental, and vision coverage
• 401(k) plan with an employer match, paid time off
• employer-paid life and disability insurance with additional buy-up coverage options
• tuition and continuing education reimbursement
• other voluntary benefits such as Pet Insurance
• In addition, an annual bonus may be paid to eligible employees based on organizational and individual performance.
• This position is bonus eligible!
• Employees and their family members have full access to our Employee Assistance Program, which includes resources for work/life solutions, such as one free legal consultation and referrals for emotional support/counseling.

Tired of working in a hospital and having to rotate major holidays? Dominion is closed for all major Holidays (Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas & New Year’s Day). No more hoping you don’t have to work while family and friends are celebrating. At Dominion, you’re more than just a number. Come be part of a team that sets the industry standard!

Schedule

Monday through Friday 10:00am - 4:00pm

Requirements

• Possess a professional business appearance and demeanor.
• Must be able to communicate effectively and professionally via email, phone, etc. with client, vendors, clinic staff and patients.
• Must possess excellent customer service skills.
• Strong computer skills including proficiency in Excel, Teams, and the general Microsoft Office Suite.
• Self-motivated and success driven.
• Excellent time management skills, including the ability to prioritize tasks in a face-paced environment.
• Must be able to work independently.
• Must have the ability to problem solve effectively.
• Maintain inventory of sampling supplies and ordering as needed.
• Maintain a high level of accuracy in all documentation.
• Follow established HIPAA and compliance policies.
• Must work efficiently with a team of laboratory professionals.
• Label specimens accurately and complete all required documentation.
• Prepare and package specimens for laboratory transport in accordance with shipping and stability guidelines.
• Ensure collection areas are clean, organized and stocked with necessary supplies.
• Follow infection control and safety protocols, including proper PPE usage.
• Must be able to lift up to 50 lbs.
• Physical activities include frequent walking, sitting, bending, lifting, stooping, kneeling, reaching, twisting and squatting.

Please note that applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Dominion Diagnostics is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.