Field IT Technician: Systems & Infrastructure Expert

ASM Research, An Accenture Federal Services Company; Washington (District of Columbia); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, seeks an IT Systems Administrator to perform moderately complex IT tasks across various disciplines in a federal setting in Washington, DC. Responsibilities include monitoring infrastructure, planning and evaluating IT tools, and handling user requests and upgrades.

The role requires a Bachelor's degree in IT or CS and 4–6 years of IT experience, with strong troubleshooting, cloud, and documentation skills.

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science or a related field or equivalent relevant experience.
• 4-6 years of experience in information technology, systems administration or other IT related field.
• Advanced knowledge of Microsoft Operating Systems and products including Windows, Office365 and SharePoint.

Responsibilities

• Monitors and supports IT infrastructures across multiple disciplines.
• Conducts planning, design, and evaluation of IT tools and processes.
• Responds to user requests and handles complex system upgrades with minimal supervision.
• Performs root-cause analysis, diagnostics, and monitors production systems.
• Implements standards for computer operations and maintains system backups and recovery plans.

Skills

Troubleshooting

System administration

Cloud infrastructure

Effective communication

Documentation

Education

Bachelor's degree in IT or CS

Tools

Microsoft Windows

Microsoft 365 / Office365

SharePoint

Microsoft Teams

Job description

ASM Research, An Accenture Federal Services Company, seeks an IT Systems Administrator to perform moderately complex IT tasks across various disciplines in a federal setting in Washington, DC. Responsibilities include monitoring infrastructure, planning and evaluating IT tools, and handling user requests and upgrades.

The role requires a Bachelor's degree in IT or CS and 4–6 years of IT experience, with strong troubleshooting, cloud, and documentation skills.