Field IT Engineer for AI Dev Tools — Mountain View

Amiri Recruiting; Mountain View (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

A forward-thinking startup in Mountain View is seeking a Field IT Engineer to troubleshoot customer issues and communicate technology effectively. Ideal candidates will have 2-3 years of IT experience, a passion for AI, and familiarity with developer tools like Codeium and Copilot. The role emphasizes in-person collaboration five days a week, with a focus on transforming customer feedback into actionable insights.

Qualifications

• 2-3 years of IT-related experience required.
• Passion for AI and new technology.
• Hunger to dream up, plan, and execute tasks independently.

Responsibilities

• Troubleshoot and resolve customer issues.
• Communicate technology simply.
• Turn feedback into feature requests.

Skills

Troubleshooting

Communication of technology

Writing tests and automation

Customer feedback incorporation

Knowledge of Kubernetes

Job description

A forward-thinking startup in Mountain View is seeking a Field IT Engineer to troubleshoot customer issues and communicate technology effectively. Ideal candidates will have 2-3 years of IT experience, a passion for AI, and familiarity with developer tools like Codeium and Copilot. The role emphasizes in-person collaboration five days a week, with a focus on transforming customer feedback into actionable insights.