Field Insurance Claims Investigator & Reporting Pro

Command Investigations, LLC; Portland (OR); On-site; USD 32,000 - 41,000; Full time

Job summary

Command Investigations, LLC is seeking an Insurance Claims Investigator with at least 1 year of experience to join a dynamic team. You will conduct investigations, gather evidence, interview parties, and prepare thorough reports for clients in a fast-paced environment.

The role requires you to supply your own equipment, including a camera and digital recorder, and travel within a 2-hour radius of the listed location.

Qualifications

• 1–3 years of Claims, SIU, or adjusting experience.
• Associate’s or Bachelor’s degree in Criminal Justice or related field.
• Excel in report writing and typing (50+ WPM) with accuracy.
• English speaking required; multi-lingual is a plus.
• Own a reliable personal vehicle.

Responsibilities

• Conduct complex field investigations across multiple claim types.
• Submit daily updates summarizing progress and observations.
• Prepare detailed, client-ready reports meeting quality standards.
• Perform scene investigations, recorded statements, and courthouse research.
• Operate safely and drive to assignments; manage time effectively.

Skills

Attention to detail

Communication skills

Microsoft Word

Microsoft Outlook

Report writing

Time management

Customer service

Education

Associate’s or Bachelor’s degree in Criminal Justice

Tools

Microsoft Excel

Camera

Job description

Command Investigations, LLC is seeking an Insurance Claims Investigator with at least 1 year of experience to join a dynamic team. You will conduct investigations, gather evidence, interview parties, and prepare thorough reports for clients in a fast-paced environment.

The role requires you to supply your own equipment, including a camera and digital recorder, and travel within a 2-hour radius of the listed location.