Field Installation Supervisor

Unlimited Technology, Inc.; City of Albany (NY); Sur place; USD 75 000 - 95 000; Plein temps

Avantages offerts par ce poste

Health, dental, and vision coverage

Life insurance

401(k) with company match 100% up to 3

Paid time off

11 Paid Holidays

Company equity after 1 year

Résumé du poste

Unlimited Technology, Inc. is seeking a Field Installation Supervisor to lead a team installing, programming, terminating, and commissioning access control and video products. You will guide technicians, review their work, and ensure customer satisfaction.

The role reports to the Program Manager and requires strong communication and safety leadership. Applicants should have at least 5 years of field installation experience in security, certifications in major systems, and the ability to read

Qualifications

• Minimum 5 years of field installation experience in the security environment.
• Certifications in Software House, AMAG, Genetec, and Lenel are high priority.
• Strong ability to read and comprehend engineered drawings.
• Experience with IP cameras and access control hardware.
• Excellent communication skills, verbal and written.

Responsabilités

• Supervise and manage direct reports assigned.
• Travel as needed, sometimes on short notice.
• Coordinate with sales and operations teams to ensure customer satisfaction.
• Review work and provide guidance to technicians under supervision.
• Complete performance reviews and assist program managers with team duties.
• Ensure safety programs and proper site documentation are followed.

Connaissances

Leadership & team management

Communication skills

Problem-solving

Field installation experience

IP cameras & surveillance systems

Formation

High School diploma or equivalent

Outils

Software House

AMAG

Genetec

Lenel

Description du poste

Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers’ ever-changing needs. We secure the facilities and networks of the world’s leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients.

The Field Installation Supervisor is responsible for managing their team members assigned for installing, programming, terminating, and commissioning a wide range of access control and video products and systems. The Field Installation Supervisor will also have the same duties as those who report to him/her but will guide and assist the technicians under their supervision and be responsible for reviewing the work as required for each of their reports. As a customer facing employee, the Field Installation Supervisor must be a personable, knowledgeable self-starter who can make sound decisions that are in the best interest of the customer and Unlimited Technology. The Field Installation Supervisor must have excellent communication skills, both verbal and written, and be able to work closely with the sales and operations departments. This position will report directly to the Program Manager to which they are assigned.

Duties and Responsibilities

• Supervise and manage the direct reports assigned
• Always maintain a professional attitude and appearance.
• Ability to work independently, with very little supervision.
• Demonstrates the ability to supervise and mentor others.
• Must possess programming skills associated with the UT product line.
• Must be willing to travel as needed, sometimes on short notice.
• Must be able to identify and resolve issues that would have a negative impact on job productivity.
• Be the projects “eyes and ears” for the management team.
• Maintain a safe, clean working environment always.
• Communicate all activity to the job Project Manager or Program Manager in a timely manner.
• Must be willing to assist the Install team.
• Ensure all UT and site-specific safety programs are followed.
• Attend any product or safety training that is required.
• Complete performance reviews of the team members.
• Assist Program and Project Managers with weekly and monthly team supervisory duties. IE: Approval of timesheets, expenses, credit card reconciliation and PTO requests.
• Identify and asses’ strengths, abilities, and weakness of the team.

Requirements

• High School diploma or equivalent.
• Mastery of all Level III Install Technician responsibilities.
• Minimum 5 years of field installation experience in the security environment.
• Certifications in Software House, AMAG, Genetec, and Lenel are high priority.
• Demonstrate competencies in IP cameras and systems, such as Axis, Sony, Avigilon, and Exacq.
• Experienced in the installation of door hardware such as strikes and magnetic locks.
• Experienced in reading and comprehending engineered drawings.
• Experienced in the marking up, or “red lining” of drawings post install.
• Proficient in the use of a computer, with MS Word, MS Project, and MS Excel skill sets.
• Excellent communication skills (verbal and written) and the ability to work well and interact with other UT employees as well as UT customers.
• Strong work ethic and teamwork; “can do” attitude and desire to provide best service. Strong interpersonal and communicative Skills.
• Ability to work under pressure with minimal supervision; must be a self-starter and quick learner.
• Strong problem-solving skills

Pay Range : $75,000 USD - $95,000 USD

Benefits

• Health, dental, and vision coverage
• Life insurance
• 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%
• Paid time off
• 11 Paid Holidays
• Company Equity after 1 year

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.