Field Installation Supervisor

Unlimited Technology, Inc.; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Life insurance

401(k) with match

Paid time off

11 Paid Holidays

Company equity after 1 year

Job summary

Unlimited Technology, Inc. is seeking a Field Installation Supervisor to lead a team and subcontractors in installing and commissioning access control and video systems. You will guide technicians, review work, and coordinate with Sales and Operations to ensure customer satisfaction.

The role requires strong communication, decisiveness, and travel up to 50% within the US. A background in security installations with relevant certifications is highly valued, along with the ability to read

Qualifications

• High School diploma or equivalent.
• Mastery of all Level III Install Technician responsibilities.
• Minimum 5 years of field installation experience in security.
• Certifications in Software House, AMAG, Genetec, Lenel are high priority.
• Certifications in IP cameras and systems (Axis, Sony, Hanwha, Avigilon, Verkada, AMerica Dynamics, Milestone, Exacq) are high priority.
• Cisco or other networking training for open/closed LANs is a plus.
• MS Server and deployment of Dell servers are a plus.
• Experienced in installing door hardware (strikes, magnetic locks).
• Experience reading engineered drawings and redlining drawings post install.
• Proficient with MS Word, MS Project, MS Excel; BlueBeam is high priority.

Responsibilities

• Ensure all UT and site safety programs are followed.
• Supervise and manage direct reports.
• Maintain professional attitude and appearance at all times.
• Work independently with minimal supervision.
• Mentor others and supervise project team.
• Possess programming skills for UT product line.
• Willing to travel as needed, sometimes on short notice.
• Identify and resolve issues impacting productivity.
• Act as the project manager's eyes and ears.
• Maintain a safe, clean working environment.
• Communicate activity to Project/Program Manager promptly.
• Assist Install team as needed.
• Attend required product or safety trainings.
• Complete performance reviews of team members.
• Support weekly/monthly supervisory duties (timesheets, expenses, PTO).
• Assess strengths and weaknesses of the team.
• Maintain inventory and protect materials onsite/warehouse.

Skills

Leadership

Team supervision

Communication

Problem-solving

Self-starter

Travel ability

Education

High School diploma or equivalent

Tools

BlueBeam

MS Word

MS Project

MS Excel

Dell servers (MS Server deployment)

Job description

Come join our team! At Unlimited Technology, we are committed to our company's core values of Passion, Collaboration, Innovation and Adaptability. With offices throughout the United States, we are a premier cyber and physical security specialty contractor, and we are growing at a rapid pace. We have a wide range of talented and experienced individuals that deliver cutting edge technology solutions to meet our customers’ ever-changing needs. We secure the facilities and networks of the world’s leading brands and critical infrastructure and are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients.

The Field Installation Supervisor is responsible for managing their team members and subcontractors who are assigned to install, program, terminate, and commission a wide range of access control and video products and systems. The Field Installation Supervisor will also have the same duties as those who report to him/her but will guide and assist the technicians under their supervision and be responsible for reviewing the work as required for each of their reports. As a customer-facing employee, the Field Installation Supervisor must be a personable, knowledgeable self-starter who can make sound decisions that are in the best interest of the customer and Unlimited Technology. The Field Installation Supervisor must have excellent communication skills, both verbal and written, and be able to work closely with the sales and operations departments. This position will report directly to the Project Manager to whom they are assigned.

Duties and Responsibilities

• Ensure all UT and site-specific safety programs are followed.
• Supervise and manage the direct reports assigned
• Always maintain a professional attitude and appearance.
• Ability to work independently, with very little supervision.
• Demonstrates the ability to supervise and mentor others.
• Must possess programming skills associated with the UT product line.
• Must be willing to travel as needed, sometimes on short notice.
• Must be able to identify and resolve issues that would have a negative impact on job productivity.
• Be the projects “eyes and ears” for the management team.
• Maintain a safe, clean working environment always.
• Communicate all activity to the job Project Manager or Program Manager in a timely manner.
• Must be willing to assist the Install team.
• Attend any product or safety training that is required.
• Complete performance reviews of the team members.
• Assist Program and Project Managers with weekly and monthly team supervisory duties. IE: Approval of timesheets, expenses, credit card reconciliation and PTO requests.
• Identify and asses’ strengths, abilities, and weakness of the team.
• Ability to maintain accurate inventory and protection of materials onsite or storage/warehouse facility.

Requirements

• High School diploma or equivalent.
• Mastery of all Level III Install Technician responsibilities.
• Minimum 5 years of field installation experience in the security environment.
• Certifications in Software House, AMAG, Genetec, and Lenel are high priority.
• Certifications in IP cameras and systems, such as Axis, Sony, Hanwha, Avigilon, Verkada, America Dynamics, Milestone and Exacq are high priority.
• Certifications in Cisco or other networking training for establishing open/closed LANs is a plus.
• Certifications in MS Server and deployment of Dell servers is a plus.
• Experienced in the installation of door hardware such as strikes and magnetic locks.
• Experienced in reading and comprehending engineered drawings.
• Experienced in the marking up, or “red lining” of drawings post install.
• Proficient in the use of a computer, with MS Word, MS Project, and MS Excel skill sets.
• Proficient using BlueBeam software is a high priority
• Excellent communication skills (verbal and written) and the ability to work well and interact with other UT employees as well as UT customers.
• Strong work ethic and teamwork; “can do” attitude and desire to provide best service. Strong interpersonal and communicative Skills.
• Ability to work under pressure with minimal supervision; must be a self-starter and quick learner.
• Strong problem-solving skills
• Ability to travel 50% within the US

Benefits

• Health, dental, and vision coverage
• Life insurance
• 401 (k) w/company match 100% up to 3% and an additional 50% match of 2%
• Paid time off
• 11 Paid Holidays
• Company Equity after 1 year

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, age, national origin, disability, Veteran status, or any other category protected by federal, state, or local laws.