Field Installation Manager – Territory Operations Leader

Backyard Products; Blue Ash (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

On-the-job training

Paid time off

Vision insurance

Job summary

Backyard Products, a national manufacturer based in Blue Ash, Ohio, is seeking a hands-on Installation Manager to oversee regional field operations. The role involves recruiting contractors, coordinating installers, and ensuring customer satisfaction.

The ideal candidate will have over 4 years of experience in construction materials, with a strong focus on managing operations effectively. Benefits include health insurance, 401(k), and paid time off.

Qualifications

• 4+ years of installation / relevant construction building materials experience.
• Background check and drug screen required.

Responsibilities

• Recruit contractors and assemblers.
• Coordinate with 1099 installers for project completion.
• Coach installers for customer satisfaction.
• Communicate for escalated repairs or service calls.
• Manage warehouse personnel for order preparation.
• Conduct vendor site visits.
• Assist in inventory control procedures.

Skills

Exceptional Customer service

Proficient skills in Microsoft Word

Proficient skills in Microsoft Excel

Proficient skills in Microsoft Outlook

Job description

Backyard Products, a national manufacturer based in Blue Ash, Ohio, is seeking a hands-on Installation Manager to oversee regional field operations. The role involves recruiting contractors, coordinating installers, and ensuring customer satisfaction.

The ideal candidate will have over 4 years of experience in construction materials, with a strong focus on managing operations effectively. Benefits include health insurance, 401(k), and paid time off.