Field Installation Manager

raymondwestnorth; Cypress, Ontario (CA, CA); On-site; USD 68,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k with company match

PTO & holidays

Disability insurance

Life insurance

Flexible spending accounts

Job summary

Raymond West is seeking a Conveyor Installation Site Supervisor to oversee on-site installation of warehouse automation systems, including conveyors, at various locations in the United States. You will ensure smooth project execution and maintain strong customer relations.

The role requires travel up to 80% and the ability to work with project managers, suppliers, and technicians while documenting progress and maintaining safety standards.

Qualifications

• Minimum Education and Experience: Determined by position.
• Preferred: College degree or 5 years of experience in MHE/technical field.

Responsibilities

• Lead and supervise on-site installations of warehouse automation systems, including conveyors.
• Maintain strong customer service and ensure single interaction resolution.
• Coordinate with project managers, sales, suppliers and technicians daily.
• Address issues promptly to drive project success.

Skills

On-site installation

Project supervision

Customer interaction

Communication skills

Independent work

Education

Four-year degree / 5 years MHE experience

Job description

Join our dynamic team as a Conveyor Installation Site Supervisor (Field Installation Manager), overseeing the installation of warehouse automation systems at Amazon warehouses. Your role will be crucial in ensuring smooth and efficient project execution on-site.

Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring our industry-leading expertise in lift trucks, racking, conveyor, dock and door, vertical storage and retrieval, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running.

Key Responsibilities:

• Lead On-Site Installations: Manage and supervise the installation of warehouse automation systems, including conveyors.
• Customer Interaction: Prioritize excellent customer service and interaction, ensuring single interaction resolution.
• Team Coordination: Ensuring consistent and daily updates; work closely with project managers, sales representatives, equipment suppliers, and installation technicians
• Problem Solving: Address and resolve issues promptly to ensure project success.
• Travel: Be ready to travel up to 80% across the United States and adapt swiftly to changing circumstances.
  • Per Diem: company providing GSA rate or higher for meal reimbursement
  • Up to 80% (3 – 28 consecutive days on-site at a time)
  • Must be able to be insured by Raymond West.

What We’re Looking For:

• Professionalism: Present a mature, professional appearance and attitude.
• Detail-Oriented: Pay close attention to details and maintain systematic records.
• Experience: Must have experience managing the installation of warehouse automation systems, ideally conveyor systems.
• Communication Skills: Excellent written and verbal communication skills.
• Independence: Ability to work independently and manage time effectively.
• Safe on purpose: daily debriefing, gathering documentation, and executing standards in the field.

Why Join Us?

• Growth Opportunities: Fast-paced, high-growth environment with room for advancement.
• Comprehensive Benefits: Medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, and holiday pay.
• Supportive Team: Work with a great team dedicated to providing top-notch service.
• Travel: Be ready to travel up to 80% across the United States and adapt swiftly to changing circumstances.

Education/Experience:

Minimum Education and Experience: Determined by position.

• Preferred but not required: College degree from a four-year school or 5 years of experience in MHE or technical and mechanical experience in the field.

Travel Requirement:

• Up to 80% (3 – 28 consecutive days on-site at a time)
• Must be able to be insured by Raymond West.

Working Hours:

• Non-Project Weekdays (Monday - Friday), 8 am to 5 pm; however, this varies as required.
• During project deployment, working hours depend on the customer operational availability as determined by the customer’s site-management. The expectation is often 6 days per week, 10 hours per day.

Pay Range:

• The salary range for this position is $68,000 - $100,000. The specific pay offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location.

Qualified candidates must be able to pass a pre-employment physical and drug screen.

Raymond West provides medical, dental, vision, 401k with company match, flexible spending accounts, disability insurance, life insurance, personal time off, holiday pay and a great team to work with!

We are an equal opportunity employer and encourage all qualified persons to apply. We encourage qualified military veterans and persons with disabilities to submit their resume online. We will consider qualified applicants with criminal histories in accordance with the FCO. We are a drug free company. This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.