Field Install Service Technician - Coffee & Vending Equipment

Aramark; Plymouth (MI); On-site; USD 32,000 - 39,000; Full time

Job summary

Aramark seeks a Field Installation Service Technician for Coffee & Vending systems who will deliver, assemble, install, and set up vending equipment and micro markets at client sites. The role also supports service duties, preventive maintenance, and parts replacement as needed, ensuring safety standards and client satisfaction.

You will interact with Operations, Sales, Service, and Client teams to complete installations efficiently and professionally.

Qualifications

• Valid driver's license with acceptable driving record.
• Active DOT certification or ability to obtain/maintain before operating regulated vehicles.
• Experience safely operating box trucks and lift gate equipment preferred.
• Mechanical aptitude and comfort with hand/power tools.
• Basic working knowledge of carpentry, plumbing, electrical systems and equipment assembly/repair.
• Ability to lift, push, pull, and maneuver heavy equipment and materials safely.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently in fast-paced field environments.
• Willingness to travel extensively, including overnight stays as needed.
• Strong customer service and communication skills.

Responsibilities

• Execute installations, removals, relocations, and refreshes of vending machines, micro markets, coffee equipment, and related solutions.
• Assemble and install modular cabinetry, shelving, kiosks, signage, and market components.
• Transport equipment and materials safely to and from customer locations.
• Install and connect water filtration systems and related equipment.
• Safely operate company vehicles, including DOT-regulated vehicles, box trucks, and lift gate equipment.
• Utilize material handling equipment including pallet jacks, dollies, forklifts, and other lifting equipment.
• Troubleshoot and resolve installation and equipment-related issues in the field.

Skills

Driver's license

DOT certification

Box trucks operation

Mechanical aptitude

Carpentry/plumbing/electrical basics

Lifting safety

Troubleshooting

Customer service

Travel availability

Job description

Job Description

The Field Installation Service Technician - Coffee & Vending equipment plays a critical role in the successful execution of new client installations, equipment moves, market remodels, and refresh initiatives. This position is responsible for the delivery, assembly, installation, and setup of vending equipment, micro market fixtures, coffee systems, filtration equipment, and related client-facing solutions.

In addition to installation responsibilities, this role supports day-to-day field operations by performing Service Technician duties when installation work is not actively scheduled. This includes equipment service, repair, preventive maintenance, troubleshooting, and operational support across client locations.

This role requires a mechanically inclined, safety-focused professional who thrives in a fast-paced environment and takes pride in delivering a high-quality client experience. Installation Technicians regularly partner with Operations, Sales, Service, and Client teams to ensure installations and service work are completed efficiently, professionally, and in alignment with operational standards.

Job Responsibilities

• Execute installations, removals, relocations, and refreshes of vending machines, micro markets, coffee equipment, and related Refreshments solutions
• Assemble and install modular cabinetry, shelving, kiosks, signage, and market components
• Transport equipment and materials safely to and from customer locations
• Install and connect water filtration systems and related equipment
• Safely operate company vehicles, including DOT-regulated vehicles, box trucks, and lift gate equipment
• Utilize material handling equipment including pallet jacks, dollies, forklifts, and other lifting equipment where applicable
• Troubleshoot and resolve installation and equipment-related issues in the field

Perform Service Technician Responsibilities Including

• Equipment repair and troubleshooting
• Preventive maintenance
• Emergency service calls
• Equipment testing and calibration
• Parts replacement and operational repairs
• Client support and issue resolution
• Maintain accurate service, installation, and inventory documentation
• Support mobilizations, special projects, acquisitions, and operational initiatives as needed
• Ensure all work is completed in compliance with company safety standards, DOT regulations, food safety requirements, and client expectations
• Represent Aramark Refreshments professionally while interacting with clients and customers

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Job duties may change or new ones may be assigned without formal notice.

Qualifications

• Valid driver's license with acceptable driving record
• Active DOT certification or ability to successfully obtain and maintain DOT clearance prior to operating regulated vehicles
• Experience safely operating box trucks and lift gate equipment preferred
• Mechanical aptitude and comfort working with hand and power tools
• Basic working knowledge of carpentry, plumbing, electrical systems, and equipment assembly/repair
• Ability to safely lift, push, pull, and maneuver heavy equipment and materials
• Strong troubleshooting and problem-solving skills
• Ability to work independently in fast-paced field environments
• Ability to travel extensively, including overnight travel as business needs require
• Strong customer service and communication skills

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.