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State of Illinois is seeking an Office Assistant to perform clerical tasks including mail distribution, review of tax forms for accuracy, and data entry initiation. The role includes supervising temporary staff and maintaining daily records and inventories at the Springfield location.
The position requires a high school diploma and one year of office experience, with skills in alpha-numeric sequencing, grammar, arithmetic, and operation of standard office equipment.
Under general supervision, performs responsible and important clerical tasks including determination of proper distribution of all incoming mail; performs initial review of various tax forms and documents received for correctness, legibility and mathematical accuracy; ensures proper supporting documents are attached according to type of return; codes for Data Entry, corrects routine mathematical errors and routes for further processing; reviews computer-generated error briefs and tracks for comparison against original documents for maintenance action; reviews computer error notices to reconcile coded error messages; researches PC, microfilm and files for documentation needed for processing of tax returns; operates a Personal Computer to enter pertinent information from processing documents to initiate tracks; operates a CRT to access data from the computer systems to obtain taxpayer information to make documents processable; key enters “Stop BilIs”/track on-line to temporarily halt automated billing process while documents are being analyzed; serves as lead worker providing guidance and assistance to permanent, loaned-in and temporary Office Clerks; maintains daily records and compiles daily reports; monitors inventories and ensures work is processed in accordance with processing procedures; quality reviews processed work; assigned to other work areas on a limited basis as work load demands.
Requires knowledge, skill and mental development equivalent to completion of high school and one year office experience; requires working knowledge of alpha-numeric sequencing; requires working knowledge of office practices, procedures and requires working knowledge of grammar, spelling and punctuation; requires working knowledge of basic mathematics; requires ability to follow orall and/or written instructions; requires ability to operate commonly used manual and automated office equipment and perform routine maintenance. Physical requirements of this position are lifting tubs of work weighing to 50 pounds and have the ability to deliver tubs to other work areas within the Division.
Work Hours
7:15 a.m to 3:45 p.m M-F
WORK LOCATION:
Willard Ice Building
101 W. Jefferson
Springfield, IL
Contact
A&R Shared Services Center
101 W. Jefferson, Mail Code 3-110
Springfield, IL 62702
217-782-6238
Option 1 - General
Class Specification
Additional Title and Exam Information
Test Information Guide
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NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.
State of Illinois employees may be eligible for a variety of benefits associated with their employment. From a comprehensive health and dental insurance program, to vacation and sick leave days and a generous retirement plan, the State of Illinois offers a competitive benefits program for state employees. To learn more about the benefits of state employment, please explore the links below:
Healthcare Benefits
The State offers its employees a comprehensive health and dental program along with a wide array of supplemental insurance programs. Illinois has long been committed to providing employees with the best possible insurance benefits at the greatest possible value.
Retirement Benefits
In addition to health and dental insurance programs, state employees are offered a generous pension program with options that can be tailored to meet employees' needs.
Workplace Benefits
State employees may also be eligible for other benefits such as holidays, annual leave and sick leave.
Visit our Illinois Benefits website to see a more detailed summary of other benefits which are available to state employees.
Note: The above benefits are available to most state employees with the exception of those in temporary positions. Employees in temporary, part-time and student worker positions may be eligible for all, some or none of these benefits.