Field Inspector/Fitter - Massachusetts

Telgian; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Telgian in Phoenix, AZ is seeking a Field Inspector to perform fire sprinkler, alarm, and pump testing at customer sites. You will apply common sense, maintain attention to detail, and communicate clearly with customers, officials, and management.

Independence in inspections, strong safety awareness, and ability to document results in final reports using Mobiliti. Prioritize accuracy, punctuality, and professionalism in a safety-sensitive role.

Qualifications

• High school diploma or GED, or 1–3 months related experience.
• Certificates, licenses, and registrations required as per jurisdiction.

Responsibilities

• Conduct inspections independently and perform fire alarm, sprinkler, and pump tests.
• Generate final reports with status and recommendations.
• Communicate changes in status on work orders to Support Services.
• Interface with customers and officials to resolve survey/report issues.
• Ensure reports are accurate and completed on time using Mobiliti.
• Identify ways to improve productivity and reduce costs.

Skills

Ethics

Attendance/Punctuality

Customer Service

Effective Communication

Judgement

Motivation

Professionalism

Quality Management

Safety and Security

Education

High school diploma or GED

Job description

SUMMARY:

Field Inspector mustbe able to apply common sense understanding to carry out Fire sprinkler, alarm and pump testing through instructions furnished in written or oral form, for assigned customer locations. Must have a strong attention to detail in addition to successfully contending with several variables in inspection and testing situations. Will require excellent verbal/written communication and composure skills while effectively communicating with customers, building and jurisdiction officials, peer inspectors and management personnel. This position is classified as a Safety Sensitive position.

DUTIES AND RESPONSIBILITIES:

• Ensures Safety of Job #1. Adheres to all company policies, procedures & Environmental Health & Safety standards.
• Capable of conducting inspections independently
• Perform fire alarm and sprinkler system tests and surveys; generate final report on status and recommendations.
• Communicate all changes in status on assigned work orders to Support Services.
• Interfaces with internal customers and external customers (as requested) to resolve conflicts relating to survey and report deliverables.
• Ensures inspections reports are completed accurately and on-time using Mobiliti; all IVR and payroll time entries are made on time and accurately.
• Identifies ways to improve productivity and quality in the delivery of our product/service.
• Identify ways to reduce cost in the delivery of our product/service.
• Identify training programs that could improve technical knowledge of the field staff and present these to the Lead Field Engineer.
• Maintain test equipment in good working order and make requests for replacement or acquisition of damaged or non-issued tools.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
• Certificates, licenses, and registrations required: As required by Jurisdiction

COMPETENCIES:

• Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Customer Service- Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Effective Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Judgement- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality Management- Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Safety and Security- Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.