Field HR Coordinator, Onboarding

Ultimate Care; New York (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid Time-Off

Medical Coverage

Vision

Dental Benefits

401k Retirement plan + Employer Match

Voluntary Life

Job summary

Ultimate Care is seeking an onboarding specialist to support YELM US Associates’ licensed home care agencies. This on-site role in Brooklyn, NY, offers a $25-$27/hour compensation and a Monday–Friday schedule from 9:00 AM to 5:00 PM.

Responsibilities include caregiver onboarding, I-9 and E-Verify compliance, orientation, data entry, and cross-team collaboration to ensure timely and compliant hiring. Bilingual skills are a plus, with strong attention to detail and organization critical.

Qualifications

• Minimum of 2-3 years of experience in HR onboarding, compliance, or home care operations.
• Bilingual in Spanish/Creole and English is a plus.
• Strong familiarity with home care regulatory requirements, I-9 and E-Verify processes, and CHRC workflows.
• Experience working with ATS and caregiver management systems preferred.
• Exceptional attention to detail.
• Strong organizational and time-management skills.
• Ability to manage high-volume onboarding in a fast-paced environment.
• Clear written and verbal communication skills.
• Strong judgment with appropriate escalation awareness.
• Ability to enforce standards while maintaining professionalism and empathy.

Responsibilities

• Onboarding & Intake Management: Coordinate caregiver onboarding from intake through start eligibility, collect, review, and verify all required pre-employment documentation, ensure documentation meets DOH, DOL, and internal policy standards.
• Work Authorization & Eligibility: Complete and review I-9 documentation in compliance with federal regulations, submit and track E-Verify cases within required timelines, verify caregiver presence and status in the CHRC system prior to start, initiate fingerprinting when required and monitor determination status, confirm caregivers are eligible to begin working prior to operational handoff.
• Orientation & System Entry: Determine orientation eligibility and track completion, validate hire and start dates for accuracy and compliance, ensure caregiver records are accurately entered and maintained in applicable internal systems and trackers.
• Collaboration & Communication: Work closely with Nursing and Compliance teams to resolve onboarding barriers, provide timely updates on caregiver readiness and onboarding status, escalate onboarding delays, documentation deficiencies, or compliance risks to leadership as appropriate.

Tools

ATS

Caregiver management systems

Job description

YELM US Associates is the administrative division supporting our licensed home care agencies, Ultimate Care and Swift Home Care. Compensation: $25-$27 an hour, based on relevant experience. Location: 1000 Gates Avenue, 4th floor, Brooklyn, NY 11221 Schedule: Monday-Friday, on-site, 9:00 AM - 5:00 PM.

Responsibilities:

Onboarding & Intake Management

• Coordinate caregiver onboarding from intake through start eligibility
• Collect, review, and verify all required pre-employment documentation
• Ensure documentation meets DOH, DOL, and internal policy standards

Work Authorization & Eligibility

• Complete and review I-9 documentation in compliance with federal regulations
• Submit and track E-Verify cases within required timelines
• Verify caregiver presence and status in the CHRC system prior to start
• Initiate fingerprinting when required and monitor determination status
• Confirm caregivers are eligible to begin working prior to operational handoff

Orientation & System Entry

• Determine orientation eligibility and track completion
• Validate hire and start dates for accuracy and compliance
• Ensure caregiver records are accurately entered and maintained in applicable internal systems and trackers

Collaboration & Communication

• Work closely with Nursing and Compliance teams to resolve onboarding barriers
• Provide timely updates on caregiver readiness and onboarding status
• Escalate onboarding delays, documentation deficiencies, or compliance risks to leadership as appropriate

Qualifications:

• Minimum of 2-3 years of experience in HR onboarding, compliance, or home care operations
• Bilingual in Spanish/Creole and English is a plus
• Strong familiarity with home care regulatory requirements, I-9 and E-Verify processes, and CHRC workflows
• Experience working with ATS and caregiver management systems preferred
• Exceptional attention to detail
• Strong organizational and time-management skills
• Ability to manage high-volume onboarding in a fast-paced environment
• Clear written and verbal communication skills
• Strong judgment with appropriate escalation awareness
• Ability to enforce standards while maintaining professionalism and empathy

Benefits

We offer the Ultimate employee perks!

• Paid Time-Off
• Medical Coverage, Vision, Dental Benefits
• 401k Retirement plan + Employer Match
• Voluntary Life, Critical Illness, Group Hospital Indemnity, Accident Insurance

About Us

Our mission is to provide and restore client dignity and independence in their homes through individualized care plans that reduce caregiver role strain and stress on family members while helping clients avoid nursing homes and assisted living facilities. YELM US Associates, LLC is a licensed home care provider offering comprehensive home care services. We lead with our hearts to deliver top-quality, compassionate, and empathetic care.

Why Choose Us?

At YELM US Associates, LLC, we are dedicated to fostering a people-centric culture that is essential for success in today's home care landscape. Our commitment begins with inspiring and empowering our employees to reach their full potential. We actively cultivate a dynamic learning environment that allows team members to explore and develop their passions and talents. Our goal is to support holistic growth—both personally and professionally—whether within the office or beyond. Join us on a journey of empowerment, growth, and achievement. At YELM US Associates, LLC and our affiliates, we are committed to creating a diverse, inclusive, and authentic workplace. If you're enthusiastic about this role but don't meet every qualification listed, we still encourage you to apply—you may be the ideal candidate for this or another opportunity within our organization. YELM US Associates, LLC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. YELM US Associates, LLC does not accept resumes from unsolicited search firms or recruiters.