Bilingual Field Health Benefit Enroller

Centene Corp.; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules

Job summary

Centene Corp. is hiring a Field Health Benefit Representative (Facilitated Enroller) to educate and assist individuals enrolling in NY State of Health coverage. The role covers Medicaid, CHP, EP, QHP, and HARP with emphasis on customer experience and community engagement.

The candidate should have a High School Diploma, 2+ years in managed care or related fields, and NY health training. Cantonese/Mandarin fluency is highly preferred, and travel to Brooklyn and Staten Island is expected.

Qualifications

• Educate and assist with NY State of Health enrollment.
• Explain eligibility for public programs and credits.
• Explain plan features and cost-sharing.
• Provide culturally and linguistically appropriate assistance.

Responsibilities

• Educate and assist individuals enrolling in NY State of Health coverage.
• Explain eligibility for public programs and tax credits.
• Teach members to use Fidelis digital tools (portal/app).
• Describe plan features, deductibles, co-pays, and metal tiers.
• Assist with documents via scan/fax/mail; process renewals.

Skills

Public speaking

Sales

Customer service

Managed care knowledge

Education

High School Diploma or GED

NY State of Health training & certification

Tools

CRM system

Job description

Centene Corp. is hiring a Field Health Benefit Representative (Facilitated Enroller) to educate and assist individuals enrolling in NY State of Health coverage. The role covers Medicaid, CHP, EP, QHP, and HARP with emphasis on customer experience and community engagement.

The candidate should have a High School Diploma, 2+ years in managed care or related fields, and NY health training. Cantonese/Mandarin fluency is highly preferred, and travel to Brooklyn and Staten Island is expected.