Field Health Benefit Enroller | Bilingual Mandarin

Centene Corporation; New York (NY); On-site; USD 32,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off and holidays

Flexible work schedules (remote,hybrid

Job summary

Centene Corporation is seeking a Field Health Benefit Representative (Facilitated Enroller) in Queens, NY to educate and assist individuals enrolling in NY State of Health Marketplace plans, including Medicaid, CHP, EP, QHP, and HARP. The role requires working evenings and weekends and providing culturally and linguistically appropriate services.

The ideal candidate will have a High School Diploma or GED, 2+ years in managed care or customer service, basic computer skills, and public speaking

Qualifications

• High school diploma or GED required.
• 2+ years experience in managed care, sales, or customer service preferred.
• Basic computer skills and public speaking experience required.

Responsibilities

• Educate and assist individuals with enrolling in coverage through NY State of Health Marketplace.
• Explain eligibility for public programs and tax credits, including potential impacts to consumers.
• Teach members about Fidelis digital tools (member portal, mobile app).
• Describe plan features, benefits, and cost-sharing mechanisms and how these affect consumers.
• Explain metal tiers within the Marketplace and how benefits vary by income level.
• Assist consumers with submitting required documents via scan, fax, or mail.
• Support existing members with renewals and recertifications.
• Help consumers with premium payment submissions when required.

Skills

Public speaking

Customer service

Communication

Sales

Education

High School Diploma or GED

Job description

Centene Corporation is seeking a Field Health Benefit Representative (Facilitated Enroller) in Queens, NY to educate and assist individuals enrolling in NY State of Health Marketplace plans, including Medicaid, CHP, EP, QHP, and HARP. The role requires working evenings and weekends and providing culturally and linguistically appropriate services.

The ideal candidate will have a High School Diploma or GED, 2+ years in managed care or customer service, basic computer skills, and public speaking