Field Fleet Technician & Operations Associate

United States 7 Zipcar Inc; New York; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Parental leave

Transit/parking benefit

Bicycle reimbursement

401(k) match

Zipcar membership

Employee discounts

Community involvement

Job summary

Zipcar is the world’s leading car-sharing network, operating in New York City and beyond. As a Fleet Operations Associate, you will help keep cars clean, maintained and member-ready, zipping around the city by foot, bike, public transit or Zipcar to support our members.

You’ll be the front line of the Fleet Operations Team, ensuring member satisfaction and proudly representing the Zipcar brand as you handle routine tasks and coordinate repairs or transport.

Qualifications

• Strong time management skills to juggle multiple priorities.
• Excellent communication with operations to provide vehicle status updates.
• Flexibility to work 40-hour weeks including days, evenings, weekends, and holidays.
• Willingness to work outdoors (weather and other conditions vary).
• Valid driver's license and an acceptable driving record (per company standards).
• Ability to carry tools and marketing materials (up to 50 lbs.).

Responsibilities

• Being the front line of the team — our member satisfaction depends on you!
• Seeing your company brand all around town — you will be proud to be a Zipster!
• Keep vehicles clean, maintained and 'member-ready' and transport them as needed.
• Coordinate a tow or repair when necessary and ensure timely vehicle status updates.

Skills

Time management

Communication

Flexibility

Outdoor work

Driver's license

Job description

Zipcar is the world’s leading car-sharing network, operating in New York City and beyond. As a Fleet Operations Associate, you will help keep cars clean, maintained and member-ready, zipping around the city by foot, bike, public transit or Zipcar to support our members.

You’ll be the front line of the Fleet Operations Team, ensuring member satisfaction and proudly representing the Zipcar brand as you handle routine tasks and coordinate repairs or transport.