Field Executive Education Manager

Brobston Group; Melville (NY); Presencial; USD 98.000 - 148.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Wellness programs

Life and disability insurance

Retirement plans

Paid leave

Education programs

Holidays and vacation

Descripción de la vacante

The Estée Lauder Companies Inc. is seeking a training leader to prepare, conduct, and monitor programs that ensure high performance of beauty advisors/consultants across counters.

You will design schedules, maintain materials, collaborate with Brand, Marketing, Sales, and PR, manage the training budget, and develop staff through coaching and evaluations, while upholding the company’s quality standards.

Formación

• University-level education or equivalent required.
• 8+ years’ education experience in cosmetics industry.
• Excellent communication, presentation, and multitasking skills.
• Self-starter with motivational abilities.
• Strong creative and innovative thinking.
• Ability to manage multiple projects simultaneously.

Responsabilidades

• Train beauty advisors/consultants on product knowledge and sales systems.
• Schedule and coordinate training for new launches and refreshers.
• Evaluate performance of beauty advisors at counters.
• Maintain up-to-date training materials on products, display concepts, and promotions.
• Collaborate with Brand, Marketing, Sales, PR to ensure accurate information.
• Manage training budget.
• Provide leadership and development to staff; set objectives and give feedback.
• Interface with field personnel to gather feedback and drive improvements.

Conocimientos

Communication skills

Self-motivation

Presentation skills

Multitasking

Creativity

Project management

Educación

University-level education or equivalent

8+ years of education experience in cosmetics

Descripción del empleo

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

Prepares, conducts, and monitors training to ensure quality performance of BAs/Consultants.

ACCOUNTABILITIES

Ensures Customer and Market Growth

Conducts all education of beauty advisors/consultants, including basic training in product knowledge and work system requirement, Training sessions for new product and color launches, and all other refresher, intermediate, and advanced training course as required by line management.

Evaluates performance of beauty advisors/consultants working at counters to ensure high standard of knowledge and performance.

Prepares and implements schedule for Beauty Advisors.

Maintains/executes up to date comprehensive information system on all training/education materials relating to product knowledge, Display concepts, sales techniques, promotion programs, and system/Procedural requirements.

Manages Operational Effectiveness

Liaise with Brand manager to ensure materials necessary for training programs and beauty advisorsare available as required.

Maintains close contact with Marketing, Sales, Public Relations on current and upcoming programs to assure proper focus and accurate information.

Manage the training budget.

Improves Business Processes

Identifies ideas for new training program/activities and shares with Brand manager.

Interfaces with sales force and visits stores on a periodic basis.

Solicits and compiles feedback from field personnel as it relates to training.

Evaluate training program.

Recommends improvements or change.

Leads and Develops People

Provides leadership, guidance and management to staff.

Acts with integrity - honors commitments and behaves consistently.

Establishes high workplace operating standards and values.

Provides input in setting performance objectives for team.

Clearly communicates priorities and required results with team.

Provides input in assessing performance of team-members With Brand manager, provides coaching, feedback, development opportunities and recognition to staff.

Provides input in the hiring decisions of staff Influences others to achieve difficult goals.

Resolves conflicts and negotiates win-win solutions.

Shapes environment to foster open communication and teamwork.

Elicits diverse points of view and acknowledges the views and contributions of others.

Maintains appropriate communication with different functional areas of the brand, and with the region and HQ when required.

Qualifications

Education: University level education or equivalent

Experience: + 8 years of education experience within the cosmetic industry

Excellent communication skill

Self-starter and ability to motivate others

Excellent presentation skill

Excellent multi-tasking ability

Creative/innovative thinking

The ability to handle a multitude of projects

Pay Range

The anticipated base salary range for this position is $98,384.00 to $147,576.00. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.

• health insurance coverage (medical, dental, and vision insurance)
• wellness and family support programs
• life and disability insurance
• retirement savings plans
• paid leave programs
• education-related programs
• paid holidays and vacation time
• many others

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [e-mail].

Michigan Applicants: Persons with disabilities needing accommodations for employment must notify the company in writing of the need for an accommodation within 182 days after the date the person with a disability knew or reasonably should have known that an accommodation was needed.

Philadelphia Applicants: Philadelphia's Fair Chance Hiring Law (https://www.phila.gov/media/20240326142036/V6-Fireball-Handout-fairchance-E-S.pdf)

Rhode Island Applicants: The company is subject to chapters 29-38 of title 28 of the general laws of Rhode Island and is therefore covered by the state's workers' compensation law.