Field Estimator (Inside Sales)

ZipRecruiter; Stockbridge (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A well-known restoration company is seeking a motivated Field Estimator (Inside Sales) in Massachusetts. This role involves conducting damage assessments, documenting situations, and assisting clients through the restoration process. Ideal candidates will have a high school diploma and experience in restoration, construction, or insurance claims.

Benefits

401(k)

Company car

Dental insurance

Health insurance

Vision insurance

Qualifications

• Experience in restoration, construction, or insurance claims required.
• Valid driver's license and reliable transportation needed.
• Ability to lift 50 lbs and access confined spaces.

Responsibilities

• Conduct thorough damage assessments upon arrival at job sites.
• Submit complete documentation for estimate development.
• Communicate with insurance adjusters and maintain customer communication.

Skills

Strong communication

Customer service skills

Highly organized

Detail-oriented

Education

High school diploma or equivalent

Tools

DocuSketch

mobile documentation apps

Job description

Job DescriptionJob DescriptionBenefits:

• 401(k)
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Vision insurance

Job Overview
Paul Davis Restoration is looking for a motivated, customer-focused Field Estimator (Inside Sales) to join our team. In this role, youll be the first person on-site after a property damage event, responsible for assessing the situation, documenting the damage, and helping guide homeowners through the start of the restoration process.

This is a non-estimating roleyou won't write full estimates but will use Xactimate to assist with supplements or small revisions as needed. You'll also communicate with insurance adjusters and ensure a smooth experience for our clients from day one.

Key Responsibilities

• Serve as the first point of contact at new reconstruction job sites
  
  
• Conduct thorough damage assessments (fire, water, mold, storm)
  
  
• Use tools like DocuSketch and mobile apps to capture site data
  
  
• Submit complete documentation to Desk Estimator for estimate development
  
  
• Use Xactimate to assist with estimate supplements when needed
  
  
• Communicate clearly and professionally with insurance adjusters
  
  
• Maintain consistent, compassionate communication with customers
  
  
• Complete job forms and upload accurate documentation to the system
  
  
• Represent the Paul Davis brand with professionalism and care
  
  

Qualifications

• High school diploma or equivalent required
  
  
• Experience in restoration, construction, or insurance claims
  
  
• Strong communication and customer service skills
  
  
• Familiarity with mobile documentation tools (DocuSketch, apps, tablets)
  
  
• Highly organized and detail-oriented
  
  
• Valid drivers license and reliable transportation
  
  
• Ability to lift 50 lbs and access confined spaces if necessary