Field Equipment Dispatch Specialist

United Rentals; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Oppt.

Vacation Buy Up Program (US Only)

Early Wage Access (US Hourly Only)

Paid Sick Leave

Inclusive and welcoming culture

Job summary

United Rentals is the world’s largest equipment rental provider seeking a Dispatcher to efficiently organize daily dispatch of equipment for the branch and ensure safe, timely deliveries and pickups.

You will schedule drivers, assist customers over the phone for deliveries and service, and coordinate for emergency repairs while supporting the inside sales team. This role requires a strong emphasis on safety, multitasking, and customer communication.

Qualifications

• High school diploma or equivalent.
• Valid driver's license with acceptable driving record.
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations.
• Diligent attention to safety.
• Strong ability to multitask in a fast-paced environment.
• Superior customer service, teamwork and verbal/written communication skills.

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch.
• Assist in taking customer telephone orders for deliveries, pickups and service.
• Arrange for all emergency field repairs.
• Answer customer calls and review driver schedules in order to fulfill customer requests.
• Assist Inside sales team as needed.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

Safety awareness

Education

High school diploma or equivalent

Job description

United Rentals is the world’s largest equipment rental provider seeking a Dispatcher to efficiently organize daily dispatch of equipment for the branch and ensure safe, timely deliveries and pickups.

You will schedule drivers, assist customers over the phone for deliveries and service, and coordinate for emergency repairs while supporting the inside sales team. This role requires a strong emphasis on safety, multitasking, and customer communication.