Field Engineering Technician II

ICON Technology, Inc.; Austin (TX); On-site; USD 34,000 - 55,000; Full time

Job summary

ICON is seeking a Field Engineering Technician II to support commissioning, maintenance, and troubleshooting of Titan 3D printing systems in the field. You will work alongside senior technicians to resolve electrical, mechanical, and software issues, execute preventive maintenance, and develop the hands‑on skills needed to operate independently on active construction sites.

Expect travel, outdoor environments, and a steep learning curve with real ownership from day one.

Qualifications

• 1+ year field technician or equivalent hands-on experience.
• OSHA 10, CPR, heavy equipment certifications required (provided by ICON).
• Ability to read wiring diagrams and terminate cables (camlock power, EtherCAT).
• Strong communication and documentation skills.
• Ability to foresee issues and guide others in mitigating them.
• Ability to plan ahead and mitigate issues before they occur (troubleshooting/issue prevention).
• Ability to prioritize, adapt, and work under pressure in dynamic environments.
• Proficiency in English, both spoken and written.

Responsibilities

• Connect and disconnect electrical, pneumatic, and network cabling for printer mobility.
• Troubleshoot electrical, mechanical, and software issues independently.
• Update ticketing system with accurate documentation of troubleshooting steps and maintenance.
• Build relationships with Print Operators to ensure project success and address recurring issues.
• Coordinate complex tasks while ensuring safety and efficiency.
• Perform preventive maintenance and routine inspections to minimize downtime.
• Monitor printer data to identify and address potential issues.

Skills

Electrical troubleshooting

Documentation

Communication

Safety compliance

Problem solving

Education

OSHA 10 Certification

CPR Certification

Heavy equipment certification

Tools

PLC and VFD knowledge

EtherCAT cabling

Job description

ICON is looking for a Field Engineering Technician II to support the commissioning, maintenance, and troubleshooting of Titan 3D printing systems in the field. You will work alongside senior technicians to resolve electrical, mechanical, and software issues, execute preventive maintenance, and develop the hands‑on skills needed to operate independently on active construction sites. Expect travel, outdoor environments, and a steep learning curve with real ownership from day one.

RESPONSIBILITIES

• Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility with minimal supervision.
• Independently troubleshoot and resolve electrical, mechanical, and software issues on the printers and related systems.
• Update ticketing system with accurate documentation of troubleshooting steps, replacements, and maintenance performed.
• Build strong relationships with Print Operators to ensure smooth project execution and determine root causes of recurring issues.
• Lead the coordination of complex tasks while ensuring team safety and efficiency.
• Perform preventive maintenance and routine inspections to reduce downtime and maintain printer performance.
• Regularly monitor printer data to identify potential issues and proactively address them.

MINIMUM REQUIREMENTS

• 1+ year(s) years as a Field Technician or equivalent experience in a technical, hands‑on role.
• Certifications: OSHA 10, CPR, heavy equipment (all provided by ICON).
• Ability to read wiring diagrams and terminate cables (e.g., camlock power, EtherCAT cables).
• Strong communication and documentation skills.
• Able to foresee potential issues and guide others in mitigating them.
• High Level: Can plan ahead and mitigate issues before they occur. Ex: Directing/ helping others through a troubleshooting / issue prevention scenario.
• Ability to prioritize, adapt, and work under pressure in dynamic, fast‑paced environments.
• Proficiency in English, both spoken and written.

PREFERRED REQUIREMENTS

• Advanced proficiency with PLCs, VFDs, and electrical troubleshooting, including equipment replacement and manual controls.
• Proficiency in remote device operation and system navigation.
• Documenting issues found and communicating to another team member, shift hand off.
• Process oriented: follow SOPs, workflows and team instructions.
• Experience in different types of welding

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

• Must be prepared to work, in part, in extreme environments: temps > 100 degrees or below freezing, sun, rain, mud, lack of electricity, etc.
• Willingness to travel outside of Austin, TX, for extended periods and work on‑call, nights, and weekends.
• Must be able to lift 50 pounds.
• Strong verbal and written communications skills

ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination‑free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.

Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with record‑keeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans' Readjustment Assistance Act of 1974 (as amended).