Reliability Engineer II

ICON; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

ICON is seeking a Reliability Engineer II to support the Titan print system through the transition from development to production. Based in the Austin, TX office, you will drive reliability improvements, perform root cause analysis, and collaborate with design, manufacturing and software teams to ensure product quality and availability.

You will manage failure investigations, develop preventive maintenance plans, and lead activities to reduce downtime across the product family.

Qualifications

• BS/MS in Mechanical/Mechatronics Engineering.
• 5+ years of Reliability/Mechatronics Engineering experience.
• Experience managing tools, equipment, or operational assets in physical environments.

Responsibilities

• Own and manage identification and resolution of priority product concerns in development.
• Perform root cause analysis and implement mitigation steps.
• Set up and run testing of components for reliability purposes.
• Assess system performance and identify hardware vulnerabilities for improvements.
• Review reliability statistics to identify areas for improvement.
• Lead CAPA processes to resolve issues and improve reliability.
• Develop MTBF/MTTR plans for products and track metrics.
• Coordinate with design, manufacturing, and software teams.

Skills

Organizational skills

Communication

Cross‑functional collaboration

Adaptability in fast‑paced environment

Education

Bachelor/Master in Mechanical/Mechatronics

Tools

SolidWorks

Job description

ICON is seeking a Reliability Engineer II to assist in the development of ICON’s latest print systems. This team is responsible for delivering the machine known as Titan to Serial Production. As a Reliability Engineer II at ICON, you will assess system performance, identify vulnerabilities and create paths to improve overall consistency and reliability. This role is based at ICON’s Austin, TX office.

RESPONSIBILITIES:

• Own and manage identification and resolution of priority product concerns in the Product development process.
• Drive organization of information and data collection, perform root cause analysis, report on occurrences as well as implementation of short term and long term mitigation steps.
• Set up and run testing of components and systems for reliability purposes.
• Technically assess system performance, identify and prioritize hardware vulnerabilities, create paths to improve overall consistency and reliability, and own implementation of system improvements.
• Review reliability statistics of the current suite products with the aim of identifying areas most in need for improvement.
• Complete FMEA studies of hardware products.
• Use FMEA insights to develop, optimize, and refine preventative maintenance (PM) plans that proactively address potential failure modes.
• Lead investigations to identify the root causes of failure.
• Develop plans for and track mean time between failure (MTBF) and mean time to repair (MTTR) of all products.
• Manage CAPA processes to collect failure data and systematically resolve issues to improve reliability
• Develop qualification processes for releasing new features into production to prevent downtime due to issues in the field.
• Establish quality and reliability requirements for suppliers.
• Participate in initial new product conceptual development.
• Host, and actively contribute to test result review meetings.
• Interact with various design, manufacturing, and software teams.
• Support build, debug, validate, and fine-tune equipment for release to production.
• Perform other related duties as assigned to support the company's goals and objectives.

MINIMUM QUALIFICATIONS:

• BS/MS in Mechanical/Mechatronics (or similar) Engineering.
• 5+ years of experience in Reliability, Mechanical/Mechatronics (or similar) Engineering.
• Experience managing tools, equipment, or operational assets in construction, industrial, or field-service environments.
• Strong organizational and process management skills with the ability to coordinate across multiple departments and concurrent projects.
• Clear and effective communicator with engineering teams, project managers, and operational leadership.
• Comfortable working in a fast-paced, physically demanding environment where priorities shift with project schedules.

PREFERRED SKILLS AND EXPERIENCE:

• Demonstrated excellence in an engineering role in either Product Development, Equipment/Machine Design, Manufacturing, or Testing environments.
• Hands-on skills with diagnostics software, hardware, tools, instruments, general electromechanical/mechatronic systems and measurement techniques.
• Exposure to a wide variety of test systems, production machinery, industrial sensors, and equipment (pogo-pins, pressure transducers, temperature controllers, current meters, etc.)
• Versed in SolidWorks.
• Knowledge of various part fabrication techniques. (machining, welding, sheet metal fabrication, laser cutting, etching, injection molding, 3D printing, hydroforming.)
• Experience creating technical specifications for automated equipment is highly desired.
• Experience transitioning products and processes from prototype to production desired.
• Knowledge of production quality metrics is a plus.
• Preference for candidates with a portfolio showcasing various professional and personal projects.

PHYSICAL/ENVIRONMENTAL REQUIREMENTS:

• Must be able to lift 50 pounds.
• Must be prepared to work, in part, in extreme environments: temps > 100 degrees or below freezing, sun, rain, mud, lack of electricity, etc.
• Must be able to travel 4+ weeks per year internationally.

ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination‑free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.

Furthermore, as a federal