Field Engineering Lead, AI Test & Deployment

FDE Times; Tacoma (WA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Insurance coverage

Flexible PTO

Remote/hybrid work

Job summary

Helsing seeks a Lead Field Engineer to own field operations, design test campaigns, coordinate teams, and manage external partners. You will align field work with the product roadmap and ensure test campaigns meet customer expectations.

You will install AI software on edge devices, run comprehensive tests in labs and real environments, and travel across the US and to the UK/Germany as required. A hands-on, customer-focused engineer with leadership skills is essential.

Qualifications

• Strong technical aptitude to understand complex hardware/software systems.
• Experience assembling, deploying, and troubleshooting robotic/electromechanical systems.
• Able to deploy software and troubleshoot field issues via CLI tools.

Responsibilities

• Test software and hardware end-to-end in lab and field.
• Transport, mobilize, and demobilize equipment at test locations.
• Install AI software on edge devices with deployment tools.
• Design and improve test plans and safety SOPs.
• Define resources for field-testing operations and procurement.
• Embed with end users and train them on Helsing products.
• Advise on training course design and in-service support procedures.
• Travel to testing locations across US and abroad as required.
• Host Helsing UK and EU Field Engineers to share best practices.
• Build and manage a field engineering team for product deployment.

Skills

Technical aptitude

Robotics deployment

Field testing

Team leadership

End-user training

Technical documentation

Tools

CLI tools

Edge computing devices

Job description

Helsing seeks a Lead Field Engineer to own field operations, design test campaigns, coordinate teams, and manage external partners. You will align field work with the product roadmap and ensure test campaigns meet customer expectations.

You will install AI software on edge devices, run comprehensive tests in labs and real environments, and travel across the US and to the UK/Germany as required. A hands-on, customer-focused engineer with leadership skills is essential.