Field Engineer Technician

Marking Services, Inc.; Baytown (TX); On-site; USD 47,000 - 65,000; Full time

Job summary

Marking Services, Inc. is seeking a Field Engineering Technician to implement field engineering and oversee scanning and installation activities on MSI projects. The role requires collaboration with sales and engineering to determine customer needs and timelines, plus on-site work including material placement and production ordering.

Travel to customer sites is required. The technician will prepare field notes, update project documents, and ensure safety protocols are followed, with mentoring

Qualifications

• Experience in field engineering and installation activities.
• Ability to travel to customer sites as required.
• Strong communication with sales and engineering teams.

Responsibilities

• Collaborates with sales and engineering departments to determine customer project needs and timelines for implementation.
• Performs pre-tagging activities at project sites—verifying correctness of Line list to create a Bill of Materials.
• Determines and clarifies the sizes and quantities of MSI products (signs, pipe markers, etc.) needed.
• Submits placement of materials and finalizes material orders for production.
• Prepare clearly illustrated field notes for Installation or AutoCAD teams.
• Reads and updates Project Definition Documents (PDD) and responds to project needs.
• Identifies quality control issues during field engineering and installation and develops corrective actions.
• Updates Daily Status Reports with project and material information.
• Ensures site safety protocols are followed and leads site safety meetings as needed.
• Mentors new Installation Technicians on task-specific activities.

Job description

POSITION SUMMARY:

The Field Engineering Technician is responsible for the implementation of field engineering as well as scanning and installation activities for MSI projects.

POSITION DUTIES AND RESPONSIBILITIES:

• Collaborates with sales and engineering departments to determine customer project needs and timelines for implementation.
• Performs pre-tagging activities at project sites-verifying correctness of Line list to create a Bill of Materials.
• Determines and clarifies the sizes and quantities of MSI products (signs, pipe markers, etc.) needed.
• Submits placement of materials and finalizes material orders for production.
• Prepare clearly illustrated, informative and up to date field notes to be distributed to Installation team OR AutoCAD team as required.
• Serves as a direct company representative to customer and provides details and/or suggestions to MSI management.
• Installs materials according to customer specification on-site as directed by the Project lead.
• Reads and updates Project Definition Documents (PDD) and responds to the needs of the project.
• Identifies quality control issues during field engineering and installation and develops corrective action plan.
• Updates Daily Status Reports (DSU) with appropriate project and material information.
• Report any issues while on site to Project Lead when they occur.
• Responds to and mitigates customer requests, concerns or issues.
• Consistently follows and enforces all MSI and site-specific safety protocol to include scheduling onsite safety training for project crew and leading site safety meetings as needed.
• Assists in training and mentoring of new Installation Technicians on task specific activities as assigned.
• Promotes an environment of teamwork and cooperation and is accessible to employees.
• Upholds the MSI standard of service at all times per MSI procedures.
• All other duties as assigned.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

There is a moderate risk of injury when installing materials on-site. Safety equipment is required to be worn. Work hours can average up to 50 - 60 hours a week. Scheduled hours will vary based on the ability to access the customer's work site. Travel (up to three weeks at a time) to customer's work sites is required. Frequent walking, climbing, lifting (25 - 70 lbs), and pushing are expected. Consistent and regular attendance required.

EMPLOYEE ACKNOWLEDGEMENT

This job description describes the general nature and level of work performed by the employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.