Field Engineer – (Silent Sentinel) – US Remote

Motorola Solutions; United States; A distancia; USD 75.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive Bonus Plans

Medical benefits

Dental benefits

Vision benefits

401K with Company Match

Paid Holidays

Paid Time Off

Employee Stock Purchase Plan

Parental & Family Leave

Descripción de la vacante

Motorola Solutions in the United States is seeking a Field Engineer to deploy Silent Sentinel video surveillance hardware and software at customer sites, ensuring reliable system performance and regulatory compliance.

You will travel 50-75% to customer locations, assist with staging and installation, configure software, demonstrate solutions, and provide onsite support while collaborating with the support team to resolve issues.

Formación

• Excellent communication skills, verbal and written as required for this position.
• Must have 3+ years of experience working in a Field Service environment.
• Must have proven experience executing field deployments, including installation, staging, and initial configuration of mission-critical systems.

Responsabilidades

• The Field Engineer manages deployment of Silent Sentinel video surveillance hardware and software to ensure reliable system performance at customer locations.
• Assist partners and customers with staging, installation, and field deployment of Silent Sentinel video surveillance solutions and hardware.
• Develop, design, document, and articulate video surveillance solutions and architecture consistent with project, customer, and regulatory requirements.
• Evaluate system specifications, network capacity, and project scope of work to ensure integrity of system design.
• Handle software configuration, testing, and initial configuration optimization to ensure system compatibility across diverse customer environments.
• Conduct product testing, demonstrations, and technical discussions to articulate differentiated value propositions to stakeholders.
• Provide onsite technical support and assistance to integrators and key project stakeholders.
• Collaborate with the customer support team to provide technical reports, insights, and assistance as needed to resolve customer inquiries and issues.

Conocimientos

Excellent communication

Field service experience

Educación

High School diploma, Bachelor’s degree or 3+ years in Engineering, Computer Science, Networking, IT, Cybersecurity, or Information Systems

Descripción del empleo

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview
At Motorola Solutions, we empower people to be their best in the moments that matter.
We provide critical situational awareness by connecting first responders to seamless communication networks, real-time information, and intuitive, rugged devices. As a vital part of this mission, the Silent Sentinel group within our North America Fixed Video Team specializes in ruggedized, multi-sensor, long-range thermal and infrared camera systems. Silent Sentinel's core mission is to deliver precision target identification and all-in-one situational awareness across extreme environments, equipping defense, border, aviation, and maritime operations with the vision needed to detect threats from miles away and secure critical infrastructure.

Job Description

Responsibilities:

• The Field Engineer manages deployment of Silent Sentinel video surveillance hardware and software to ensure reliable system performance at customer locations.


• Assist partners and customers with staging, installation, and field deployment of Silent Sentinel video surveillance solutions and hardware.


• Develop, design, document, and articulate video surveillance solutions and architecture consistent with project, customer, and regulatory requirements.


• Evaluate system specifications, network capacity, and project scope of work to ensure integrity of system design.


• Handle software configuration, testing, and initial configuration optimization to ensure system compatibility across diverse customer environments.


• Conduct product testing, demonstrations, and technical discussions to articulate differentiated value propositions to stakeholders.


• Provide onsite technical support and assistance to integrators and key project stakeholders.


• Collaborate with the customer support team to provide technical reports, insights, and assistance as needed to resolve customer inquiries and issues.

Preferred Qualifications:

• Excellent communication skills, verbal and written as required for this position.


• Must have 3+ years of experience working in a Field Service environment.


• Must have proven experience executing field deployments, including the physical installation, staging, and initial configuration of mission-critical systems.


• Ability to travel to customer locations, subcontractor offices, and project sites for walks, surveying, design, integration, and troubleshooting as required.


• Must be able to travel between 50% to 75% as required for this position.

This position requires compliance with all Motorola policies, standards, and code of conduct, as well as passing necessary background checks required for customer site access.

This position is subject to working in high security areas governed by the US Department of Justice's \"Criminal Justice Information Services (CJIS) Security Policy\" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $75,000 - $85,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-JM3

#LI-REMOTE

Basic Requirements

Required Skills:

• High School diploma, Bachelor’s Degree OR 3+ years of experience in one of the following:Engineering, Computer Science, Networking, IT, Cybersecurity, or Information Systems.


• Must be able to obtain a background clearance as required by our government customers.


• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements
50-75%

Relocation Provided
None

Position Type
Experienced

Referral Payment Plan
Yes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans




• Medical, Dental, Visionbenefits




• 401K with Company Match




• 10 Paid Holidays




• GenerousPaidTime Off Packages




• Employee Stock Purchase Plan




• PaidParental & Family Leave




• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We're proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.