Field Engineer II

Acuative Corporation; Cleveland (OH); On-site; USD 52,000 - 75,000; Full time

Job summary

Acuative Corporation in Akron, OH is seeking a Data Center & Route Switch Field Service Technician to install and maintain networking hardware, routers, switches, WAPs, and telephony equipment across multiple sites.

The role requires travel, on-call, and lifting up to 50 pounds; paid training, company vehicle, and opportunities for overtime. You must have a valid driver's license with good record and be vaccinated.

Qualifications

• Associates degree in Information Technology or equivalent experience.
• Certifications such as CompTIA, Cisco, Cabling, and PBX are a plus.
• Selected candidates will attend hardware and cabling training at the Strongsville, OH center.

Responsibilities

• Install and maintain routers, switches, and WAPs.
• Install and maintain telephony equipment and circuits.
• Install and support POS, digital signage, and video surveillance systems.

Skills

Networking hardware

Cisco CLI

VOIP & PBX

IT hardware

Hardware installation

Configuration support

LEC circuits

Cabling standards

Power tools

Ladders & lifts

MS Office

Follow instructions

Travel

On-call

Driver's license

LEO Satellite

Fixed Wireless Antennas

Education

Associate degree IT

IT certifications (CompTIA, Cisco, Cabling, PBX)

Hardware and cabling training Strongsville OH

Job description

Data Center & Route Switch Field Service Technician :

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Akron, OH

This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training including Router, Switch, Rack and Stack and Structured Cabling among other topics. If you are technical, Acuative is willing to invest in you for this role.

This position requires a person willing to go to new places. Tickets can be assigned four or more hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.

Acuative technicians are guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.

To be eligible for this role you must have a clear driver's license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder.

Selected candidates are given paid training and support as needed for every job they are routed to.

Acuative is a drug free workplace.

Overview :

Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the (MARKET) area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network based hardware.

Primary Duties and Responsibilities :

• Installation and maintenance of networking hardware including routers, switches, and WAP's.
• Installation and maintenance of telephony equipment and circuits.
• Installation and support of retail technology systems - POS, Digital Signage, and Video Surveillance Systems.
• Circuit extensions and structured cabling.
• Site surveys and site audits.
• Installation of LEO (Low Earth Orbit) satellite receivers, cables and hardware.
• Installation of Fixed Wireless Antennas, cables and hardware.
• Accurate and timely submission of all job-related documents and deliverables.
• Maintain company vehicle, inventory, and tools to departmental standards.

Preferred Qualifications :

• Working knowledge of networking hardware and topologies.
• Familiarity with Cisco networking products and interfacing through Cisco CLI.
• Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.
• Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers.
• Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.
• Ability to provide configuration support for a variety of technology platforms through console and remote applications.
• Experience with LEC circuit identification and extensions.
• Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.
• Ability to operate basic power tools - drills, saws, etc.
• Work on ladders and lifts where required.
• Working knowledge of Microsoft Office applications (Excel & Word).
• Ability to follow detailed job documents.
• Must be willing to travel as needed to meet customer SLAs.
• On-call, after hours, and weekend work may be required.
• Must possess a valid drivers' license with good driving record.
• Experience installing LEO Satellite (such as Starlink) and/or Fixed Wireless antennas.

Education & Certifications :

• Associates degree in Information Technology or equivalent experience.
• CompTIA, Cisco, Cabling, and PBX system certifications a plus!
• Selected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH.