Field Engineer II

上海展浪信息技术有限公司; San Antonio (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Gas card for vehicle

Paid training

Job summary

Acuative, the nation’s leading independent provider of telecommunications field services, seeks a Field Service Technician to cover the San Antonio area, delivering installation and maintenance for voice and data networks, servers, and other networked hardware.

The role requires travel, after-hours availability, and a focus on safety and quality. Paid training, company vehicle, and supportive on-site guidance are provided to enable success.

Qualifications

• Associate degree or equivalent IT experience.
• Certifications in CompTIA, Cisco, Cabling, PBX or VoIP preferred.
• Willingness to attend hardware and cabling training at our facility.

Responsibilities

• Installation and maintenance of networking hardware including routers, switches, and WAPs.
• Circuit extensions and structured cabling.
• Site surveys and site audits.
• Accurate and timely submission of all job-related documents and deliverables.
• Maintain company vehicle, inventory, and tools to departmental standards.

Skills

Networking hardware

Cisco CLI

VOIP/Telephony

Server/PC hardware

Structured cabling

Education

Associate degree in information technology or equivalent experience

Certifications: CompTIA, Cisco, Cabling, PBX or VoIP

Hardware and cabling training

Job description

Data Center & Route Switch Field Service Technician :

This is a full time benefits eligible position that includes a company vehicle, gas card for vehicle, inventory, and training. Paid training including such topics as Routers, Switches, Rack and Stack and Structured Cabling among other topics. If you are technical, Acuative is willing to invest in you for this role.

This position requires a person willing to go to new places. Tickets can be assigned four or more hours away to provide installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.

Acuativetechniciansareguaranteedforty(40)hoursofpayperweekevenifnotdispatchedforfortyhours.

To be eligible for this role you must have a clear driver’s license (no more than 4 points), have the Covid-19 vaccination, and willing to work mostly M-F with opportunity for overtime and call out pay after hours. This position often works alone, and qualified applicants must be able to lift up to fifty pounds above head and climb a ladder.

Selected candidates are given paid training and support as needed for every job they are routed to.

Acuative is a drug free workplace.

Overview:

Acuative,thenation'sleadingindependentprovideroftelecommunicationsfieldservices,seeksaFieldServiceTechnician.Thesuccessfulcandidatewillspendthemajorityoftheirtimecoveringthe(MARKET)areaprovidinginstallationandmaintenanceservicestovoiceanddatanetworks,servers,computersystems,retailtechnologysystems,andothernetworkbasedhardware.

Primary Duties and Responsibilities :

Thepositioninvolvesavarietyoftasksincludingbutnotlimitedto:

• Installationandmaintenanceofnetworkinghardwareincludingrouters,switches,andWAP’s.
• Circuitextensionsandstructuredcabling.
• Sitesurveysandsiteaudits.
• Accurateandtimelysubmissionofalljob-relateddocumentsanddeliverables.
• Maintain company vehicle, inventory, and tools to departmental standards.

Preferred Qualifications :

CandidatesshouldpossessmanyofthefollowingKSAs:

• Workingknowledgeofnetworkinghardwareandtopologies.
• FamiliaritywithCisconetworkingproductsandinterfacingthroughCiscoCLI.
• Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support.
• Knowledgeofcomputingsystemshardwarewiththeabilitytoprovidebreak/fixsupportfordesktopPCand/orservers.
• Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment.
• Ability to provide configuration support for a variety of technology platforms through console and remote applications.
• Experience with LEC circuit identification and extensions.
• Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments.
• Work on ladders and lifts where required.
• Working knowledge of Microsoft Office applications (Excel & Word).
• Ability to follow detailed job documents.
• Must be willing to travel as needed to meet customer SLAs.
• On-call, after hours, and weekend work may be required.
• Must possess a valid drivers’ license with good driving record.
• Mustbewillingandabletoworkoffaliftorladderatheightsof30feetormore.

Education&Certifications:

• Associate’sdegreeininformationtechnologyorequivalentexperience.
• CompTIA, Cisco, Cabling, Satellite, PBX or VoIP system certifications a plus!
• Selected candidates will be required to attend a hardware and cabling training course at our Global Technology Center in Strongsville, OH.